It is a busy Friday night, our waiting room is packed and we have a 40 minute wait. In the middle of the rush this lady walks in, completely ignores the hostess, and makes a mad dash toward one of our only open booths. “Excuse me miss,” I say trying to be polite, “we actually have a wait for a booth.” She looks at me like I am crazy and says, “But I want this booth.” Ummmm. “I understand that miss, but there is a wait for a booth.” “But I want this one.” “Oh you want this one? Well guess what, all those people in that room want it too. You have to wait like everybody else.” She looked at me like this was the first time anybody had ever spoken to her like that in her life. I loved it.
– The Regulator