Now I have been in the food industry for six years. I feel as if I
could write a small novel on horrible tables. And I can proudly say
that I have never spit or messed with any customers food. Not saying
that the temptation has never arose. This one was particularly hard
not to mess with. I was serving a table of twelve in a secluded area
of the restaurant, nine adults and three kids. I walked over to greet
them and get their drink order thinking its not so bad, the kids are
all sitting down and being quite, maybe this will go smoothly. I got
all of their drinks and came back with a sense of comfort and ease
considering the kids haven’t said anything. I ask the table if they
would like any appetizers. The ring-leader was one of the parents and
asked if we had mozzarella sticks. I apologized and said that we don’t
carry them anymore. She turns to her child and apologizes, the kid
just loses it. Screaming, laying on the floor and kicking, the whole
nine yards. The mom lets the kid just lay there and wail. Even though
we were in a secluded part of the restaurant, the whole place could
hear it. Eventually the kid calms down and goes back to his chair. I
put all the orders in, check a few other tables and go back to see if
they need any refills. The kids chair happens to be at the head of the
table where I stand next to so everyone can see me. Before I can ask
about refills, the kid stands up, and at the top of his voice screams
in my ear demanding his mozzarella sticks. The mom doesn’t do a thing.
After 2 minutes of trying to get away from the kid, who follows me
around the table still screaming as I try to ascertain who needs
refills, I walk up to the mom and say with a very cheesy smile, “If
you do not control your child you will be told to leave.” (Perks of
being a head server is not having to deal with going through the chain
of command for permission to do this.)
The mother apologizes and sets her kid straight in ten seconds. She
apologized again and said she would compensate me for the trouble.
Everything else went smoothly for there on out. They receive the
check, leave cash on the table and head out. Check, 170 bucks.
Tip…20.
- Joe
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