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Here Is A Nice Comment From The Squidoo Lens About The Waiter Tip….Anybody Feel The Same Way??

July 26, 2010

?Many times people blame the waiter or waitress for things that are beyond their control. Examples included: food took to long, steak not cooked properly, guest doesn’t like entrée, kitchen is out of certain items, etc. These are things that the waiter cannot control and is not a reflection of the service that was provided. So next time you go out on a busy Friday night and your food takes a long time, don’t punish the waiter.?

While it is a fact if they are out of something or if I just don’t like the food, my server can’t control those things, the others sometimes they can.

1. Food took too long:

Ask yourself:

1. WHEN did you put in my order?
2. Did you put in my order CORRECTLY?
3. Did you FORGET to put in my order entirely?
4. Did you FORGET anything I ordered?
5. Did you bring out the WRONG FOOD the first time around, because you didn’t VERIFY WHAT you were bringing me?
6. Did you FORGET OR DELAY GETTING MY ORDER TO ME?
7. Did you DROP my food on the floor?
8. Did you make personal conversation that delayed me from giving my order?
9. Did you make a major mistake on another table, so the next set of people that are waiting in the waiting area end up getting you and that’s why it took them longer to even get seated with you due to YOUR mistake?

My husband and I have had 3 servers forget to put orders into the computer as far as food orders go.

We have had servers forget items before. Some were side dishes and some were bar drinks.

We have also had servers forget to put a bar drink order into the computer.

We have had many of times servers bring out wrong food. That’s a delay right there caused 100% by your server bringing you the wrong food.

We have had other servers that have brought food out that wasn’t our servers with obvious mistakes. Sometimes it was our server’s fault for putting in the order wrong to begin with, other times, it was the other server’s fault. Either way, that other server is part of the service, so the tip should affected.

Steak not properly cooked, the server CAN press the wrong buttons on the computer, which means they can put in the order wrong.

I also would think a server could tell by just looking at a rare steak comparing it to a well done steak, knowing if it looked correct or not as well as the amount of time it took.

?Focus on getting refills before they ask,?

That’s not your place as a server. We have switched drinks before and have every right to order for ourselves. WE are the ones that are the customers, so WE ONLY can make a choice if we want a refill or not. Also, a caring, smart server asks when greeted if the customers would like automatic refills. NOT EVERYONE WANTS THAT!! I have sent servers back before to get what I wanted. They got a lowered tip for ASSUMING and ORDERING for me. YOU HAVE ZERO RIGHTS TO ORDER FOR ME!! I AM THE CUSTOMER, I AM PAYING FOR THE SERVICE, and I AM DRINKING IT SO YOU HAVE NO RIGHT TO WASTE MY TIME GETTING ME A POSSIBLY UNWANTED ITEM THAT I NEVER CONSENTED TO!!

Even if I want the refill, I lower the tip, because my server is not in charge of doing the ordering. The server should ask you if you want a refill or ask you at the beginning if you want refills without being asked throughout your service.

I HATE REFILLS WITHOUT ASKING, I HATE IT, HATE IT!! WE CONTROL THE SERVICE, NOT YOU!! I can’t stand a stranger of all people doing the ordering for me. It’s NOT YOUR DECISION TO DECIDE WHAT I WANT TO DRINK AND YOU KNOW IT!! I order a coke, that doesn’t mean I want another. I may want a glass of water or iced tea or dr. pepper. I have switched 3 different drinks before in one dining experience. The ones that are too lazy to come to the table to ask are the ones that are uncaring and inconsiderate. A considerate server makes 100% sure without any doubts a refill is wanted.

Honestly, refills should be in a new glass each time, even tea. Fresh ice, fresh lemon(if it’s wanted), and less intrusive. You should never leave a guest without something to drink unless they declined a refill offer.

I hate when servers pour tea out of a pitcher. The servers can get you a new glass, so you can sweeten your tea better knowing it’s not watered down and partially sweetened already. They shouldn’t be pouring at your table. Even water, they can get a new glass for you to be less intrusive.

?Be friendly and personable when you are greeting, taking orders, setting down entrees, and when you thank them after dessert. The rest of the time, LEAVE THEM ALONE!!!?
I 100% disagree about being friendly when taking orders. You are delaying things if you are asking how we are doing. JUST TAKE MY ORDER!! I don’t want my time wasted. I am there to eat and drink.

I hate when servers ask how you are doing if you don’t know them. I also hate when servers say it’s their favorite or good choice. Just take my order!!

?bringing out a side sauce you know would go well with the dish,?

Not without asking permission first. That’s YOUR OPINION it will go well. I HATE when servers bring me ketchup, because I HATE the stuff. They assume everyone likes it, but they don’t. Everyone likes different things and is different in this world.

?Step 1: Make table laugh at intro and establish rapport?

NO, shut up and take my order!! I don’t want to laugh, I want to eat and drink. You are wasting my time. Points off the tip if you delay me from ordering.

- Springs1

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Here Is A Nice Comment From The Squidoo Lens About The Waiter Tip….Anybody Feel The Same Way??, 1.2 out of 5 based on 87 ratings

{ 215 comments… read them below or add one }

Springs1(this is the REAL Springs1) November 22, 2010 at 5:58 pm

Mitty
“The reason is because you are wrong!”

How can I be “wrong” if customers get a MENU, huh? It’s sure not up to the restaurant or the server to make any decisions about what ***THE CUSTOMER**** wants or DOESN’T WANT.

I’m not wrong since we get a MENU to decide with. Think about it….. The server sure as hell doesn’t get a menu, do they? They sure aren’t paying the customer, are they? The restaurant is paying me to dine there, are they?

Then HOW can it be ANYONE ELSE’S DECISION about IF I want a refill or not, huh?

“realize that the world does not center around you, mkay?”

The world doesn’t revolve around the people that want refills without being asked, OKAY?

The server’s tip doesn’t revolve around customers, OKAY?

Customer service is all about satisfying the CUSTOMER, NOT YOU, NOT THE RESTAURANT MANAGERS OR OWNERS, AND NOT THE MAJORITY EITHER, THE INDIVIDUAL PERSON SINCE YOU ARE GETTING AN INDIVIDUAL TIP EACH TIME FROM EACH PARTY.

“You come of as a total cow and a horrible horrible person,”

I am 5’0″ and weigh less than 100lbs. That’s not a cow, is it?

I am not a horrible person. I am a VERY NICE and CONSIDERATE human being. Going by majority is not being considerate when not everyone wants things the same way.

Springs1(this is the REAL Springs1) November 22, 2010 at 6:39 pm

Amber
“This is why servers/food prep/etc. naturally have different opinions on when a container of ranch is full vs a container of mayo; it’s a matter of estimated need combined with the nature of the dispensing action.”

You are 100% WRONG. It has to do with it’s EASIER TO POUR LIQUIDS THAN SOMETHING LIKE MAYO. Also, it has to do with restaurants don’t want waste.

“working to make you happy,”

If they were working to make everyone happy, they would ask questions instead of ASSUME things, because it’s COMMON SENSE, NO ONE IS THE SAME IN THIS WORLD and that we ALL LIKE DIFFERENT THINGS, DIFFERENT WAYS!! The people that don’t want to be asked questions should tell their server how they want things not to be bothered by a bunch of questions such as when they want their check like with their meals if they are in a hurry or they want their refills automatically by saying something even like “You can keep em coming, you don’t have to ask me” for a couple of examples.

“but you find it necessary to be incredibly rude to people on this site expressing divergent opinions, regardless of whether they are polite or not.”

The ones that I have been impolite to have been rude to me. To act like the customer’s individual preference should be acted like it doesn’t matter is wrong. If I were a server, I would treat people as INDIVIDUAL people and NEVER, EVER, EVER, EVER go by majority. That way, I wouldn’t make mistakes with assumptions and I would be SURE that if I would make a trip to do an action, it would be worth my while that they really WANTED IT instead of assuming.

“but that does not mean customers need to be demanding and be rude and unforgiving to their server, the human being who is providing for them.”

First of all, I am NOT demanding or rude. If you aren’t willing to deal with a picky eater, then you are LAZY, because I don’t DEMAND things, I ASK for them in a NICE MANNER. Some people interpret “demanding” as a long set of instructions. If you feel that way, then you obviously aren’t willing to work and are lazy. If that isn’t what you meant and all you meant was that not to be mean, I am VERY NICE to the servers. I have no reason to be mean.

As far as unforgiving goes, it depends on:

A. Can you tell they didn’t try at all such as there’s like 4 or 5 or 6 OBVIOUS mistakes on a plate of something extremely obvious that’s wrong?

B. DO THEY APOLOGIZE?

C. Do they fix it as quickly as possible or act like they don’t care?

D. Do they lie about when they truly are at fault by blaming someone else?

E. If it was a major mistake like putting in the completely wrong order or forgetting to put in an order, did they ask their manager to comp at least a coke off the bill for your inconvenience?

ALL of those things count, which the most important thing is HOW DO THEY HANDLE THE MISTAKE OR MISTAKES? If they don’t care and act like they don’t give a shit, well the tip will be non-existent as they have treated us. If they have treated us like GOLD, we will treat them back the same way giving them a good tip. So it’s up to them on how they handle it.

You act like it’s just customers that are rude or something, which I am NOT. Once, a waiter we had was rude. Everything was going well, enough to tip 25% at a fine dining restaurant. I presented that drink menu that had this margarita I ordered “AS IS” that on our check was $12, but was $10 on the drink menu. I was nice, just said “The golden margarita is $10, not $12″ in a nice manner. His response “That must be a misprint.” He did say he was sorry, but to blame A MENU instead of HIMSELF is just saying the OPPOSITE of apologizing. We all know we don’t order from a computer screen for that price to matter and that the price we ORDER from is the only one that counts LEGALLY. That did get me pissed off. When he came back with it ONLY fixed(NO COMP OF COURSE AS THERE SHOULD HAVE BEEN A COKE OFF THE BILL FOR OUR LAZY SERVER THAT DIDN’T CHECK OUR CHECK OBVIOUSLY that he said it was a misprint), I had told him something like “We don’t order from the computer” and he’s like “Well, I fixed it.” Now for someone to be that coldhearted and not act like HE’S A CUSTOMER TOO that OUR MONEY COUNTS TOO JUST AS MUCH AS HIS was an asshole. We left 11% instead of 25%. You want to be a jerk, right back at ya!! Our $2 is JUST as IMPORTANT as his $2. He was too lazy to compare the menu prices to the check, especially considering this was a fine dining restaurant, it should be PERFECT service.

See, if he would have admitted “I’m so sorry, let me go fix it.” Then came back with at least a coke off the bill for our inconvenience, he would have gotten 19%. So it’s up to the SERVER and how they handle things. If they act like they don’t care about our money or food, why should we care about their money as much or even at all if the service is really bad?

It was rude for that waiter to tell us it’s a misprint. It was rude for him not to apologize again or to ask for a comp for this major issue or to even pay for a coke himself off our bill if he wanted us to pay him well. If he would have paid for a coke himself, he would have gotten 23% before the discount, but see, most servers are too SELFISH to think about someone else’s money or time or inconvenience. They are just concerned with their own.

It was rude of him to say “Well, I fixed it” as if our money means nothing. He’s lucky we didn’t stiff him over that and the misprint comment. NOTHING is misprint, because legally you can’t charge me for a price that is higher in the computer than the menu since I didn’t order from the computer. It would be false advertising and the restaurant can’t legally charge you more than what is advertised without your consent. He, since he probably goes out to eat sometime in his lifetime and pays for stuff should know this. That’s why I would be a better server than some of these uncaring assholes, because GOING THROUGH the PROBLEMS YOU KNOW WHAT IT’S LIKE AND HOW TO TREAT SOMEONE ELSE WHEN THE PROBLEM OCCURS. He probably doesn’t even know if he’s been overcharged, because he is lazy and probably was too lazy to check over his receipts.

“Try a job in the serving industry sometime, maybe you can see why we are all reacting the way we do to your set of expectations”

NO, I would always think about how *I* feel as a customer to serve in that manner. As I said above, I would have handled that situation totally differently, because we have GONE through it. I couldn’t have FATHOMED telling a customer it’s a misprint. That’s just MEAN and VERY COLDHEARTED about their money. You can tell from his actions he didn’t care about anyone else but himself. I WOULD HAVE CARED ABOUT THE CUSTOMER, that’s the difference why I would be good at it.

Expecting what **YOU** want for ***YOUR*** money shouldn’t be something that’s not expected since you are PAYING for the service.

I don’t expect good service at McDonald’s or Wendy’s or Burger King for example, because I am NOT ***PAYING*** for the service. I don’t expect good service at a store, because I am not paying for the service. Nowhere, where I would not be tipping would I expect the good service. If I am ***PAYING**** for the service, I should get good service. Even if a server messes up, there are ways to SHOW YOU CARE if you are WILLING to be NICE, CARING, and NOT LAZY. It’s up to you as a server to be a good person and wouldn’t it be nice if you were treated like gold for your money instead of like dog shit like that waiter did? WHO wouldn’t want someone to show they cared?

Springs1(this is the REAL Springs1) November 22, 2010 at 6:44 pm

typo
Mitty
“The restaurant is paying me to dine there, are they?”

I meant isn’t paying me.

wtfsrsly November 23, 2010 at 12:20 am

Hi again Springs,

Thanks for your impassioned reply…I still think you’re an asshole.

Me, on the other hand, I enjoy interacting with people in a pleasant manner because to me going out in public is more than just fulfilling my own selfish desires.

I’m not just there to eat and drink, I’m there to smile and chat and have a nice time and teach my kids that being a good person is worth so much more than any paltry amount of money a jerkoff like you might leave for a tip to reward another human being for dancing like a trained monkey for your satisfaction.

The nicest thing about getting to know the people who work in the places my family visits is that they all know us by name and we get excellent, exemplary, over-the-top service every single time. Restaurant managers go out of their way to bring us complimentary treats for the kids and get us the best deal on the meals we order. At one place I ordered sushi and one piece of tuna was a little tough so I didn’t finish it and they not only noticed but comped the entire order (you can bet I tipped them on the amount that the bill would have been had that entree not been taken off). We frequently if not always get free drinks and appetizers at places we go to regularly.

Why? Because I tip 20%, minimum, for expected service and 30% or more for excellent service. I always write a note on the receipt that reads, “Thank you, as always, for your excellent service and sorry about the mess.” Because even though I get down on the floor and pick up after my kids when we eat out, children still leave the table looking like a hurricane hit it and to me it’s only fair.

So for an extra $3-$5 per meal (which is such a paltry amount, really) we get unparalleled service and countless complimentary items. It’s a fantastic trade-off from a financial perspective, and from a community perspective it’s great when we see these people outside of their work and have them greet us and ask how we are doing.

I care about people. You care about you.

Knock yourself out – focus on getting precisely the beverage you want when you want it and pinching your trained monkey pennies. I’ll be with my family, our other friends and their kids at the table of ten next to you having a great time bantering with the staff and getting better service than you because we treat other human beings with respect.

Springs1(this is the REAL Springs1) November 23, 2010 at 7:17 pm

wtfsrsly
“I still think you’re an asshole.”

I am not sure why since all I want is to get what ********I******* want for ********MY******* money?

How am I an asshole when I have said “Thank you” when MANY OF TIMES servers have forgotten something such as my ranch and they didn’t say they were sorry, huh? If anything, that’s giving them some respect and I am getting NONE BACK. How about that for ya? That’s unfair. Do you think it’s fair they don’t apologize when THEY are 100% at fault for forgetting something? That’s not nice to not apologize when THEY mess up, you don’t see that?

I am being nice by still thanking them anyways even if they didn’t apologize. NOW THAT IS ME BEING NICER THAN THEY ARE, HOW ABOUT THAT ONE FOR YA? Then you still call me an asshole, HOW? I am being NICER than they are.

“Me, on the other hand, I enjoy interacting with people in a pleasant manner because to me going out in public is more than just fulfilling my own selfish desires.”

By us tipping 20% and over, it shows we aren’t selfish, don’t ya think? Aren’t we thinking about other people’s money by tipping? Think about that….

Selfish would mean not paying someone for their services when they give you good service or not paying them well when they give you good service. We are VERY FAIR when we tip. You get what you give.

“The nicest thing about getting to know the people who work in the places my family visits is that they all know us by name and we get excellent, exemplary, over-the-top service every single time.”

At some places, they know us by name, but sometimes the servers that are good AREN’T WORKING at the time or they aren’t in the section with booths that we want to sit or it takes an hour to get them even after doing calling ahead seating.

Nobody is perfect, so I can’t say I have EXCELLENT service all the time with certain servers that I like, but they sure do just about excellent service and most of the time give PERFECT service.

“Restaurant managers go out of their way to bring us complimentary treats”

We get free soft drinks a lot at restaurants and we also get from certain restaurants to try free on the house certain drinks.

Do you realize though that isn’t “FAIR” to all? I still take the free stuff just as you do, but it’s not fair to all customers, it truly isn’t.

“We frequently if not always get free drinks and appetizers at places we go to regularly.”

We get not rung up soft drinks A LOT at restaurants over the years. There’s times where we get stuff not rung up, whether or on purpose or not, at times, I don’t know.

“Because I tip 20%, minimum, for expected service and 30% or more for excellent service.”

We tip 20% and up as well, but that’s for GOOD service. If it’s crappy, the tip will show as DESERVED.

Stiffing sometimes happens if the service is completely horrible. It all depends on the service as to what the tip will be.

“So for an extra $3-$5 per meal (which is such a paltry amount, really) we get unparalleled service and countless complimentary items.”

Do you realize some of that isn’t really “FREE” if you are paying more in the tip, then you are paying money for it in a way. The money won’t go to the restaurant, but it goes out your pocket is what I mean.

“I care about people. You care about you.”

NO, why would we TIP 20% and OVER if we just cared about ourselves, huh?

WHY, when the story I wrote about above, did we still tip 11% if we only cared about ourselves, huh? We could have stiffed his ass for being rude, uncaring, and EXTREMELY LAZY.

If I only cared about myself, I wouldn’t tip at all or tip 10% or 15% for excellent service, which we don’t tip that for excellent service. We tip 20% and up for excellent service.

“pinching your trained monkey pennies.”

As I said before, we tip 20% and over, so you have NO CLUE of WHAT the HELL you are talking about with pennies.

“getting better service than you because we treat other human beings with respect.”

It’s your OPINION about what “BETTER” service is. For example, you would like it if someone just brought you another coke or tea or whatever you drink, while I HATE it and it’s not good service in my eyes.

I treat them with respect, it’s A LOT OF SERVERS THAT DON’T GIVE US RESPECT.

Why is it that at times that I am nice when I order and ask for things, even saying “Thank you” when they bring me things, then sometimes servers will remember THEMSELVES without me telling them “I’ll get you your ranch” for example, they don’t come back with an apology of ANY KIND and then I even say “Thank you” most of the times when that happens even. A few times I didn’t tell them “thank you” when they didn’t say they were sorry if I was pissed off at them not apologizing in the first place and to see that obviously they didn’t check over the food most likely, so it makes me pissed off that they didn’t even *TRY* their best even.

That waiter that overcharged us in the other posts, he wasn’t nice and respectable, was he? He was UNCARING, LAZY, and MEAN. You don’t tell the customer it’s a misprint. You say right away that you are sorry for YOU not noticing it and will get a manager to fix it. He wasn’t blind or illiterate that he couldn’t have had this fixed WELL BEFORE check time considering I ordered that margarita well before dessert time even.

WHY, most of the servers they forget something, anything a side of ranch, or even a side dish, they don’t apologize? Once, we had a waitress that forgot my husband’s baked potato. He NICELY mentioned it. She looks on the ticket that’s on the tray and walks off. I was appalled that she didn’t say a darn thing even. First off, that was stupid to look on the ticket in front of us. She should have just gone to the kitchen and read her WRITTEN ORDER instead. She came back with the baked potato, NO APOLOGY WHAT-SO-EVER.

So you think that it’s “US” with the NO RESPECT, LOOK AT ALL THE UNCARING ASSHOLES OUT THERE LIKE THOSE I AM MENTIONING.

I would say the majority of the times the servers don’t apologize for forgotten condiments.

Respect is caring about other people’s money as well, but yet, we get servers that don’t take ANY EFFORT to compare the check prices to the menu, which this has happened a bunch of times to us where we have gotten wrong price overcharges on our bill.

You present the problem, most don’t apologize as if THEIR money only counts. So you see, MOST servers are the ones that are disrespectful.

You think they treated us like human beings? HELL FUCK NO!!

Acting like a human being is APOLOGIZING when you have messed up when the person telling you about the mess up wasn’t mean and you want THEIR MONEY, don’t ya?

Acting like a human being is doing as I said I would have done when that waiter overcharged us $2 on that margarita on the drink menu. Instead of being an asshole(this was the first time we had gone there and every single time he brought us something, we said “thank you.” We were very nice to the waiter. Then he did that to us. What an asshole and VERY DISRESPECTFUL to our time as well as our money.

In other words, it’s THEM that starts the disrespecting, NOT US.

Server in Arms November 25, 2010 at 9:31 pm

-Springs1

I am a server, first and foremost.
“That the customers are individuals, as are you, and their idea of service, be it good or bad, is just as individual” is what I think you are trying to get at.
This statement is both 100% correct and 100% WRONG….

CORRECT – because the customer, as you call them, is an individual as is their idea of service.

WRONG – The people who come into any restaurant are NOT CUSTOMERS, they are GUESTS. Customers go into a retail store to purchase items.

Now regardless of the GUESTS idea of service, it is up to the SERVER to provide them with as pleasant and fulfilling experience as possible, so that said GUEST returns to the establishment and possibly brings along a few friends with them too (hopefully to the same server they had).

This service, which is provided by the SERVER, entails in the following steps;

Host – Greeting and welcoming the GUEST to the establishment and thanking them for coming to said restaurant. Proceeded by being seated at an appropriate table, this table choice has been made prior to the guests arrival as the servers are sat on a rotational basis. However if the GUEST requests a specific server then they WILL be sat in the section that said server is working, if said server is not on shift that day then the GUEST will be seated in the section they were originally going to be sat in. If the GUEST would prefer a different table then the HOST will accommodate them.

SERVER – Greets the guest at the table and thanks them for choosing the establishment, as well as queries as to whether it is their first time or not (this does not, nor should it, change the level or type of service the guest receives). The SERVER then gives the guest a quick tour of the menu, this may well include pointing out some of that SERVERS personal favourites.

Now lets be honest here, if a server didn’t have any favourites on the menu or did not dine at the establishment they worked in you would not want to dine there.

The server will also make some suggestions on the drinks, then proceed to take the drinks order from the guest. After which the server then goes, enters it into the computer and gets the drinks, this allows the guest to peruse the menu and make choices as to what they would like. It may even raise some questions in the guests mind as to what certain menu items are or what they have in them (most menus will have a descriptor for each menu item).
Now, the server has returned with the drinks that were ordered and proceeds to obtain the order for the meal, answering any questions the guest may have about specific menu items. If the server isn’t sure of or does not know the answer they will obtain it from another server or appropriate staff member (this includes managers). Once the server has obtained the order they repeat it back to ensure that there are no mistakes. Afterwards the enter the order into the computer; Appetizers first, once the appetizer comes out to the table they enter the next step of the meal order, the entree, into the computer.

Now during this process the server also has other tables they have to attend to, and if the server is lucky there are no problems with anything at the other tables. If the server is even more lucky there will be a “Food Runner” running food to the tables that ordered their meals, Including yours. If their is no “Food Runner” then the server, or their fellow servers, will run the food to their tables themselves. The server also has to ensure that each table is happy with their experience as well as obtaining refills, as well as making sure that all is well with the meal and pre-bussing their tables for the next course or even the next setting to be made at the table and re-sat. Once the GUEST has received and finished their entree, the server then clears off the table of any unnecessary table ware and asks the guest if they would care for a dessert/coffee/tea, obviously making suggestions in the process be that via verbal or visual cues (ie bringing a dessert presentation/tray to the table). If the guest orders a dessert/coffee/tea then it is repeated back to the guest, once more to ensure no errors, and entered into the computer. When the dessert (lets remain calling it a dessert) has been brought out to the table the server should return to the table to make sure the dessert is everything the guest was expecting and to drop off the check.
This does not mean that the server is trying to push the guest out of the restaurant, it just means that the server foresees no further orders and has left it there for the guest to take care of at their leisure, if the guest wishes to order anything else before cashing out the check the server will take that order and then make the necessary alterations to the check as well as obtaining the order for the guest. Upon the closing of the check by the guest the server once more makes certain that the guest enjoyed their experience and cordially invites them back again to dine at the establishment.

Now a number of things can go wrong during a guests experience at a restaurant. Most of them the guest would, and will, remain blissfully unaware of unless it radically impacts on their expected order.
1 The drinks are taking longer than expected, this usually is because either the soda machine ran out of syrup and the server has to change the syrup container, there are no glasses at the soda machine (the server has to go and get them as well as restock what is not there at the same time, there is a que at the soda machine (this will happen if the restaurant is busy). Upon the return of the server to the table an apology is made and the drinks presented. In regards to alcoholic beverages time is dependent upon how busy the server bar is, there may be a lot of drinks being ordered or a few complicated drinks. The server bar makes drinks in order of first come first served. Unless there was a problem and the drinks are needed immediately.
2 Server appears to be missing/ hasn’t returned to the table in a while – Plain and simply put they have multiple tables which they are attending to, if you see them at another table they are doing their job, if you haven’t seen them at all then it is possible they may be helping another server with a situation or are dealing with something that is taking its time. If this is the case the server will apologise to you for their absence, if not then it is likely they forgot the length of time it was since their last visit to your table. Most likely it is because they were held up by a situation or another table. Always look around to see if your server is helping others or attending other tables.
3 Your meal order is taking too long – this can be a number of things, all bar one is outside the servers control. The one that the server has control over is the entering of your order into the computer, after that point the onus is on the kitchen, they may be swamped with orders (a large party will do this to a kitchen, its not easy trying to maintain ticket times when you have a group of 25 guests who order a whole list of items from the menu) this can cause the ticket time to be 10-15 minutes longer than expected, I have seen a ticket time go up to 25 minutes longer than expected. If this type of situation arises the server must inform and apologise to the guest for the delay and offer something to tide them over till their meal gets to them (where I work we bring bread to the table as soon as we have the order, if the meal is taking too long I will take more bread to the table and apologise for the delay and present them with the bread to tide them over till it gets to them, I will also do this before the original expected time for the ticket if their is a large ticket or multiple tickets in front of the guests). If a ticket time is going to take longer than 5 mins over its alloted time then I will have a manager do a table stop ( manager stops by the table and informs the guests as well ensuring everything is good and that their meal will be with them soon. Of course the manager may choose to comp part of their check for their inconvenience, this he will inform me of so that I am not caught on the hop.
4 Your meal order is incorrect – This could be detrimental to the server if it is their fault, yes the server may have entered it incorrectly, but if they had repeated your order back to you and wrote it down the likelihood is that they are not at fault. The kitchen may have prepared the meal incorrectly (ie putting onions on the burger, when the ticket said no onions, it does happen), bring it to your servers attention immediately. It is your servers job to correct the error, this usually entails having the kitchen remake the order properly. When you bring it to your servers attention they should then apologise for the error and let you know they will get it fixed, then they should return with the correct order.

There are several steps to prevent this from happening;
Kitchen – makes the meal according to the ticket if the ticket is wrong the meal will be wrong.
Expo – the expediter ensures that the correct meal goes out with the correct table number.
Food Runner/Server – runs the order to the table for you to enjoy, they are the last line of defense between you and the kitchem, if they see something wrong they should have it corrected immediately.

6 Refills not coming to your table – this is something that is most likely to happen, especially if the server is swamped by other tables they are attending. Either that or syrup out, no cups or a que at the soda machine. It can also mean the server has just plain forgot about you and the need to check if you need a refill and it can and usually is detrimental to the servers tip.

7 dirty table ware at you table – clearing the tables is usually the job of the server (the server is usually required to pre-bus a table before its next course). However if it is the table next to you and all it has on it are glass ware and napkins then it is the responsibility of the Busser/Server Assistant, they are required to completely clear a table and re-set it for its next guest.

If all of these problems are avoided then you will have a very pleasant experience.

Now back to some of the duties of the server to the guest, it is the servers duty to greet you and take your order, it is also his/her duty to suggest items on the menu. It is up to the guest to choose what they want. Surprisingly enough it IS THE SERVERS DUTY TO BRING YOU A REFILL OF YOUR NON-ALCOHOLIC BEVERAGE without asking. This is good service policy and creates minimal interference by the server. I don’t know about you but I know if I am deep in conversation with my beloved I do not want to be continually asked if I want a refill, just bring the damn thing to me. If I want it I will drink it, if not I will ask for something else. Most, probably about 99.9% of guests would rather they had a refill of what they ordered rather than be interrupted and asked if they want a refill. Run your food to the table, this one is a little different from place to place, sometimes it is another server or a food runner, heck maybe even a manager. It is the duty of the Server to ask how the meal is, IF THERE IS SOMETHING WRONG TELL THEM, DON’T WAIT TILL THE END OF THE MEAL TO MENTION IT. Allow the server the graciousness to have the error fixed. You never know you could get a comp on the check. It is also the Servers duty to offer desserts or after dinner drinks, again your choice whether you want them or not.

Now in everything I have mentioned the guest still has choice, at no point is there any assumption or rudeness or even bad manners. IF YOU WANT A DIFFERENT DRINK AND NOT A REFILL, THEN ASK THE SERVER TO CHANGE IT OUT, THE REFILLS ARE LIKELY FREE AND ENDLESS. WHAT DOES IT MATTER IF THEY BROUGHT YOU ANOTHER COKE, YOUR NOT PAYING FOR THE REFILL IT IS A COMPLIMENTARY COURTESY. THE SERVER IS NOT A MIND READER OR TELEPATHIC, THEY DON’T CARRY A CRYSTAL BALL AROUND THAT TELLS THEM THAT YOU DON’T WANT THE REFILL AND WANT TO CHANGE YOUR DRINK OUT.
They are doing their job the way they were told it is to be done, almost all restaurants want/demand that their servers provide the guest with a refill when the glass is around 1/3 full and not ask if one is wanted, just give it to them. SO YOU WOULD PUNISH A SERVER BY DOCKING THEIR TIP BECAUSE OF A MANAGERIAL/CORPORATE DECISION. GIVE THE SERVER THE BENEFIT OF THE DOUBT AND SAY “COULD IT BE POSSIBLE TO HAVE A DIFFERENT DRINK PLEASE?”. THE SERVER WILL NOT BITE YOUR HEAD OFF OR IGNORE YOU THEY WILL SIMPLY ASK “WHAT WOULD YOU LIKE” AND THEY WILL GET IT FOR YOU.

As for the tip(s), The word TIPS is an acronym, it means To Insure Proper Service, note that in the early years of tipping (not the cow type) it was usually customary for a guest to give the tip before service, so feel fortunate that this is not really practiced any more. It was not unheard of for a guest back then to drop $100 into a servers (waiter as they were called then) hand, this would insure that the server would give the guest appropriate service in relation to the tip.
A tip is calculated based on 18-20% (for good service) of the Total Bill before Comps and Discounts. As always it is still discretionary on the guests part as to how much they want to impart to their server for the service provided. Please note it is also dependent upon the type of establishment itself. An example would be a guest tipping at Orioles in NY would probably tip 20% on their bill, where as a guest at Red Robin in Newark DE would probably tip 15% on their bill, the difference being that Orioles is a high end restaurant and Red Robin is a chain fast food restaurant. Either way the server who is tipped has worked for those tips, and probably has to tip out to a host/busser/food runner/serving assistant and bar on some occasions even to certain members of the kitchen too, so in the end the server may well walk with a 12-15% tip from the bill instead of that 20% that you left them. The server is getting way less than minimum wage for his/her services by the establishment and are basically living on the tips that the guest provide.

BTW IT IS NOT THE SERVER WHO USUALLY STARTS TO DISRESPECT THE GUEST, BUT THE GUEST WHO STARTS TO DISRESPECT THE SERVER BECAUSE THEY DEEM THAT THE SERVER IS BENEATH THEM. IF ANYTHING THE SERVER IS HEAD AND SHOULDERS ABOVE THOSE GUESTS AS THEY HAVE THE DECENCY TO ACTUALLY HIDE THEIR DISDAIN OF THE GUEST FROM THE GUEST. HOW DARE YOU BLAME THE SERVER FOR YOUR OWN NASTINESS, TAKE SOME RESPONSIBILITY FOR YOUR ACTIONS, REMEMBER THE SERVER IS A HUMAN BEING AND THEY ARE MOST LIKELY A COLLEGE OR UNIVERSITY STUDENT WHO IS WORKING THEIR WAY THROUGH SCHOOL. NOW TAKE A MOMENT TO REALISE THAT THE SERVER IN FRONT OF YOU MAY BE STUDYING TO BECOME A LAWYER AND HAS ASPIRATIONS TO BE A JUDGE, AND WHAT IF THAT PERSON LANDS UP BEING THE JUDGE IN A CASE THAT YOU ARE PART OF, REALISE NOW THAT YOU ARE AT THEIR MERCY, WOULD YOU EXPECT THEM TO BE NICE TO YOU AFTER THE WAY YOU TREATED THEM………. THINK ABOUT IT…… IT IS A VERY SOBERING THOUGHT.

That is me done with the aforementioned, now onto my personal opinion of you SPRINGS1.

It is my opinion, nothing else, that you are not a nice person. I find you to be a penny pinching miser that would make even Scrouge seem generous. I also feel that you are so needy that you have to be in control of everything that enters your life, you make OCD seem like a miniscule problem. That you can’t stick to one thing makes me think that you are indecisive to the Nth degree, I find that from your vocabulary in your posts that you are an undereducated moron who probably dropped out of school at a young age because you thought you knew better. I find that you are someone who thinks they are something, when they are not and that the world owes you something….. major entitlement issues there…….. If you are indeed married, with the way you are towards your server, I wonder how on earth your husband is staying married to you. I don’t know who you are or what you look like, but I can tell you this, from what you have written on your posts it would seem to me that you are as ugly as sin under that skin of yours and that your heart is more black than a black hole in space, and light can’t escape that, it seems to me that not only would you suck the light out of this world you would also suck the life out of the universe with your heart too.
As I have already said this is just my opinion from what I have gleaned from the posts that you have written, I do not know you as a person and I most certainly don’t think I ever would want to.
I maintain to the 32nd rule in Swanson’s Unwritten Rules of Management – “A person who is nice to you but rude to the waiter/server is not a nice person. (This rule never fails.)”

Good day to you and I hope you had a pleasant thanksgiving.

The one thing I am definitely thankful for is “I am not like you”.

Server in Arms November 25, 2010 at 9:37 pm

Food Runner/Server – runs the order to the table for you to enjoy, they are the last line of defense between you and the kitchem, if they see something wrong they should have it corrected immediately.

Sorry I made a typo here it should read ;

Food Runner/Server – runs the order to the table for you to enjoy, they are the last line of defense between you and the kitchen, if they see something wrong they should have it corrected immediately.

Springs1(this is the REAL Springs1) November 26, 2010 at 2:27 pm

Server in Arms
“WRONG – The people who come into any restaurant are NOT CUSTOMERS, they are GUESTS.”

NO, you are wrong. Just READ the definition of “customer” and you will see what I am talking about.

I can’t post links on here, so I will put “DOT” for a “.” so I can.

mw1DOTmeriam-websterDOTcom/dictionary/customer

“one that purchases a commodity or service”

So that is a customer that pays for the food to the restaurant and for the service, so shut up you know-it-all, because you are FAR AWAY from knowing it all.

“Now lets be honest here, if a server didn’t have any favourites on the menu or did not dine at the establishment they worked in you would not want to dine there.”

Sorry, but I MILLION PERCENT DISAGREE WITH YOU!! 99.9% of the time I KNOW WHAT I WANT BEFORE I EVEN GET TO THE RESTAURANT. It may be due to having that item before or if I didn’t, an internet menu I looked at or maybe I had a wait for a table or just have an idea about what I want. I don’t care 99.9% of the time what “THEY” like. I could give shit less.

It’s so aggravating when servers put THEIR OPINIONS when I have had something many of times before or even if I am trying it, JUST TAKE MY DAMN ORDER. I don’t care about if YOU like it or not if I haven’t asked for your opinion. You are wasting TIME FOR ALL, which that is being very inconsiderate and will in my eyes, lower the tip.

Now, if I am asking for their opinion(I have before), that’s different, but if I don’t, that means I KNOW WHAT THE FUCK I WANT ALREADY, so SHUT UP AND TAKE MY DAMN ORDER!!

For example, I have had the “Perfect Margarita” at Applebee’s MANY of times before. This waitress goes after I order it “GOOD CHOICE.” I am thinking, WHO GIVES A FLYING SHIT IF YOU THINK IT’S A GOOD CHOICE, considering she cares about that it’s an EXPENSIVE drink that makes her tip higher, not most likely because she likes it. Also, WHO CARES if I don’t ask. You are WASTING TIME for ALL customers to tell me that crap.

I have also had servers say “That’s my favorite”, I was thinking SO WHAT? Great, you like it, SO? If I know a server personally, then I won’t mind nearly as much, but if it’s a stranger, it is hard to want to know this from a person I don’t know.

I don’t want to know the server’s opinion unless I ASK for it or unless the server and I are FRIENDS, then that’s totally different.

As far as them not dining there, if they are a good server, WHO CARES, I mean really? Most likely they might do better if they ate there before, but not always. I know, I talked to a manager about a server at an Outback that he said he knew her through her and her mom coming to eat out a lot(was her first week), yet, she didn’t even admit putting in the appetizer order wrong until I had to pull it out of her or even apologize even. NO ONE HAD TO TELL ME TO APOLOGIZE AT MY FIRST WEEK AT MY FIRST JOB AT THE DONUT SHOP I WORKED FOR, which is common courtesy and common sense. She also forgot my Dr. pepper without an apology as well. NOBODY was mean to her either. My point is, she had dined there, but was TERRIBLE as a server. Dining there honestly doesn’t make you a good server. It is more likely you will be, but not necessarily. Other things happened I won’t go into and she didn’t even ask to get something comped for her mistake with the appetizer.

“After which the server then goes, enters it into the computer and gets the drinks, this allows the guest to peruse the menu and make choices as to what they would like. It may even raise some questions in the guests mind as to what certain menu items are or what they have in them (most menus will have a descriptor for each menu item).”

Sometimes we have been ready to order at the greeting, so that doesn’t always go that way.

“If the server is even more lucky there will be a “Food Runner” running food to the tables that ordered their meals, Including yours. If their is no “Food Runner” then the server, or their fellow servers, will run the food to their tables themselves.”

You really act like I don’t know all of this, which I do already.

I consider this to be EXTREMELY UNLUCKY, because most servers want to run their own food to make sure it’s right and the other person that runs the food usually doesn’t care to check the ticket to make sure there’s no obvious errors, so you are wrong. That’s not lucky. If I were a server, I would HATE not to be able to bring out my own table’s food. WHY? I wouldn’t want some lazy server to mess up my tip, that’s why, just as most other servers feel. This is the TRUTH and YOU KNOW IT that most servers would rather run their own food. ASK MOST SERVERS OUT THERE, they will tell you they’d rather run their own food, because there are more mistakes and they have to fix at the table anyways, so they making trips to the table anyways to fix the mistakes that could have been fixed in the kitchen without all those trips.

Also, most of the time, another sever doesn’t fix the mistake, my server does. I am not sure why either, because to me, if YOU messed up, YOU should fix it, NOT the server if it’s something the other server messed up.

“When the dessert (lets remain calling it a dessert) has been brought out to the table the server should return to the table to make sure the dessert is everything the guest was expecting and to drop off the check. This does not mean that the server is trying to push the guest out of the restaurant, it just means that the server foresees no further orders and has left it there for the guest to take care of at their leisure, if the guest wishes to order anything else before cashing out the check the server will take that order and then make the necessary alterations to the check as well as obtaining the order for the guest. Upon the closing of the check by the guest the server once more makes certain that the guest enjoyed their experience and cordially invites them back again to dine at the establishment.”

It does mean that, because it’s NOT THE ****SERVER’S CHOICE***** to decide for me I am ready to leave. ASK when we order dessert you STUPID IDIOT!! You have ZERO COMMON SENSE TO SPEAK OF!! Ask, for example “Would you like a dessert?” They say “The brownie” and then your cue is “Will that be all for you all tonight(or today if it’s during the day)”, which they will say that’s all, so then you bring the check. Then bring it ***BEFORE**** THE DESSERT ARRIVES since they are saying they want the check, NOT WITH THE DESSERT OR AFTER, BEFORE to speed up them leaving, especially if they ask for the check since they said they wanted it. They may even want to pay BEFORE the dessert comes even, you never know. If they don’t, they will keep it until they are ready to pay. It’s easier when you can ring them up when you deliver the dessert or last item.

The server foreseeing no further orders is an ****ASSUMPTION***** which should NEVER, EVER, EVER, EVER, EVER, EVER HAPPEN!! YOU AREN’T ***PAYING*** for the service, so YOU GET NO SAY SO WHEN I WANT TO LEAVE. WE RUN THE SHOW, NOT OUR SERVERS!! WE RUN IT!! YOU GET ZERO SAY!!

When we want the check, the GOOD servers bring the check ***BEFORE**** the dessert so we can get the hell out of there. If we aren’t in a hurry, it’s still good to get that crap out the way and could wait until we are ready to pay whether we want to wait until the dessert or last item arrives or later.

There have been times I asked for a to-go box, a dessert, and the check. The STUPID IDIOTIC SERVERS WAIT UNTIL WE ARE IN THE MIDDLE OF EATING to bring the check or after or with the dessert. IF I AM ASKING FOR IT WITHOUT EVEN YOU ASKING, WHAT DOES THAT TELL YOU? AFTER DESSERT, I WANT TO LEAVE, LIKE DUHHHHHH!!

I don’t want to be interrupted eating to look at the check and even if I wait, I don’t want to be delayed in leaving either, so it’s better to bring it when you ring up the dessert. SPEED THINGS UP FOR THEM IF THEY WANT THE CHECK. We have had excellent servers do just that and never had to TELL THEM to since it IS common sense if I am asking for something, I want it as quickly as possible as far as most things go. Obviously, I am not talking about one course running into another. I am talking about if I ask for a refill, I want it NOW, NOT 5 minutes from now if I can help it. Getting the wrong thing will make it take longer. One of the servers that brought us the check BEFORE the dessert that due to we asked for the check, we tipped 30%. She was excellent. I shouldn’t have to tell you common sense that if I ask for something, that means ANYTHING in YOUR CONTROL do FIRST, like DUH!!

It’s just like one time this waiter I asked for the check, he grabs dirty dishes off our table, which that time we didn’t stack them for some reason, I can’t remember, but ANYONE that asks for something wants their shit NOW and stuff that they aren’t asking for they want a minute or 2 later. Obviously, if the dirty dishes were more important, I would have asked for that first. Obviously, we wanted to leave, LIKE DUH. He could have gotten the check and we could have looked over it during the time he spent picking up all those dirty dishes and making the trip to the kitchen. STUPID IS THAT STUPID DOES!! WHY ARE SOME SEVERS TRULY IDIOTS AND HAVE NO COMMON SENSE? WHY? If AM ASKING FOR SOMETHING, DON’T DECIDE TO DO SOMETHING ELSE AT MY TABLE, GO GET WHAT I DID ASK FOR, LIKE DUHHHH!!!

“1 The drinks are taking longer than expected, this usually is because either the soda machine ran out of syrup and the server has to change the syrup container, there are no glasses at the soda machine”

I already know all of this already. Do you think I was born under a rock? Sometimes servers have brought out in a CLEAR GLASS drinks that I could tell right away it didn’t have enough syrup(which this was coke or dr. pepper, not sprite). That’s the STUPID SERVERS FOR YA!!! Then you wonder why we think A LOT OF SERVERS ARE BENEATH US. It’s because of stupid idiots that have ZERO COMMON SENSE. Don’t act like you aren’t ever a customer. You don’t want carbonated watered down dr. pepper or coke, so WHY be that stupid as to not try to notice that yourself? I had one waitress that said “I thought it didn’t look right”, but I told her at the end what she did wrong that “You served it to me anyway, WHY?” I mean, these people don’t act like CUSTOMERS. STUPID, STUPID, STUPID!!! You have to act like that’s YOUR FOOD, DRINKS, CHECK, TIME, ETC.

“3 Your meal order is taking too long – this can be a number of things, all bar one is outside the servers control.”

All bar items are in the server’s control at times. We have had servers put in orders wrong into the computer. We have had servers FORGET to get the bar drinks. We have had one time where they were out of the Presidente shakers at Chili’s that the bartender made it in a different glass that our server didn’t check on it until a little over 15 minutes, which it turns out some other server took it and I ended up waiting literally a half an hour due to our server not checking on my drink.

We have had severs forget to put in orders for drinks. I just recently had a waitress that I asked for her to write down our orders and she claimed “I can remember up to 15 people”, which was BS, since we were only 2. She forgot to put in the bar drink order and she admitted it.

Your food is taking too long, we have had servers admitted putting in orders wrong and forgetting to put in orders. We have had servers admit or just bring out the wrong food or forget parts of the food.

So the server has A LOT of control what gets to my table. Condiments are the most forgotten item and no matter who brings the food, they can offer to bring that stuff out ahead of time, which means condiments are always THE SERVER’S FAULT if they aren’t there on the side or in bottles, unless of course the restaurant is out of something.

“The one that the server has control over is the entering of your order into the computer, after that point the onus is on the kitchen, they may be swamped with orders (a large party will do this to a kitchen, its not easy trying to maintain ticket times when you have a group of 25 guests who order a whole list of items from the menu)”

If the original server brings out the food, it doesn’t matter if the kitchen staff throws away the ticket once the food has been made, because you have a way to verify the order then. If the kitchen staff doesn’t have the ticket, there may be a way in the computer to see the previous orders on the computer possibly, I don’t know, meaning if another server brings out the food if the ticket is not lost or thrown away, there’s no excuse for them to bring the food out obviously wrong unless the original server put in the order wrong.

So after that point on us to the kitchen is not true for most mistakes.

Most mistakes can be caught by the server’s eyes or another server’s eyes if the ticket is there , because most mistakes are obvious to the eyes.

If the customer can catch the mistake the original server brought out that took the order BEFORE TOUCHING anything, then how can you blame the kitchen staff for serving it to the customer wrong, huh?

If it’s another server and the order was put in correctly, if the ticket is available, how can you blame the kitchen staff if it’s something that your or the customer doesn’t have to TOUCH the food to notice the mistake, huh?

Basically, if I can see it without touching ANYTHING and you are my server that took my order, that’s on YOU and YOU ALONE!! Nobody in the kitchen staff brought me my food for them to be at fault in this case. If another server brings out the wrong food, it has happened where our server brought out the wrong food to us and it was OUR server’s fault for putting the order in wrong and we have also had times where it was the other server’s fault for bringing obvious stuff out wrong.

“The kitchen may have prepared the meal incorrectly (ie putting onions on the burger, when the ticket said no onions, it does happen), bring it to your servers attention immediately.”

If the onions are on the side of the burger(some places do that put the lettuce, tomatoes, pickles, onions) or it’s an open-faced burger with the onion on top the burger patty or on top the top bun(which is the inside bun part, but it’s facing upward), I have had a server that could have noticed this HERSELF. So it’s not always the kitchen staff’s fault for the customer getting the onions when they didn’t order it or not getting onions when they did.

If something is not covered up by anything in this particular case, it’s never the kitchen staff’s fault EVER. It’s either my server or another server’s fault, because either my server put in the order wrong or another server brought it out obviously wrong or my server brought it out wrong and put in the order wrong as well.

“When you bring it to your servers attention they should then apologise for the error”

Most don’t even if they are the ones that remember without you reminding them at the table. I have had servers say “I’ll bring you your ranch in a moment”, well that doesn’t count and then they don’t say they are sorry for forgetting it even. Which then even I say “Thank you” most of the times that happens even and STILL NOT FUCKING ASS SORRY. I am being NICER THAN THEY ARE, I AM!!

“Kitchen – makes the meal according to the ticket if the ticket is wrong the meal will be wrong.
Expo – the expediter ensures that the correct meal goes out with the correct table number.
Food Runner/Server – runs the order to the table for you to enjoy, they are the last line of defense between you and the kitchem, if they see something wrong they should have it corrected immediately.”

I have BEENNNN KNOWING this since at least 2004, maybe 2005, but early 2005 if it was 2005. The idea is if your server or another server is the last person of defense, why are you mentioning contradictory stuff like onions, because sometimes that IS something OBVIOUS?

Why are you mentioning all bar ones are outside the server’s control, yet, you say the last line of defense, which I am ONLY talking about obvious errors now?

Why are you mentioning waiting for your food too long if a good majority of the time the server is at fault for that? Especially with not putting in your order right after as far as if there are no other orders that were before the current customer’s orders.

When a server gets triple sat, the food and drinks take a longer time most of the times due to the server doesn’t go to the computer after each table to put the orders in, which they SHOULD. WHY should we have to sit there 5-7 minutes while the next table asks a bunch of questions and ordering a bunch of things like drinks or appetizers or even wants to order at the greeting for our drinks and food? I can see you not fixing the drinks right after, but at least put the order into the computer so it can get started.

You can’t fix the soft drinks or tea, water, or lemonade type of drinks, because by the time you’d get to the third table, it would be 15 minutes to greet them from when they were seated most likely, but to not put the orders into the computer is not right. At least do that. If you don’t, then don’t blame the kitchen or bar staff for us waiting that much LONGER to get our stuff, maybe even much longer than what you waited due to know the bartender just sent in an order for 4 people’s well done steaks and some appetizers BEFORE our orders as well as just got 4 pina colada orders, now our orders(drink and food) get just that much more delayed. Understand what I am saying? BE FAIR is all I am saying.

“6 Refills not coming to your table – this is something that is most likely to happen, especially if the server is swamped by other tables they are attending.”

Sometimes it’s that the server decides to buss a table or get someone else’s order when they were not called over.

So honestly, most of the time it’s because your server DECIDED ALL ON THEIR OWN without any previous orders or items that were asked for before that, that they had gone to another table to ask them how they were or pick up dirty dishes. I KNOW, I HAVE SEEN THAT SHIT HAPPEN, it’s called CUTTING. BE FAIR AND GO IN ORDER AS MUCH AS YOU POSSIBLY CAN. If someone calls you over, you can’t, but you don’t have to do the tasks they ask you to do if it’s not something that is a mistake. A mistake should take priority over if I just asked for something, but if it’s something NEW, I shouldn’t be made to be in the back of the line per say while you make me wait last. That’s not nice and it IS DISRESPECTFUL to the customer’s time. You don’t want to be cut in front of, don’t do it to others.

A good example, we were right by a computer and I asked for the check, the waiter goes the entirely opposite way and the people ask him for something. Instead of getting our check first at the empty computer that was empty when I asked for our check and even then, NO, he actually GETS them a box, which is what they asked for. We ended up waiting 5 minutes LITERALLY for our check and for what? It was OUR TURN A LONG ASS TIME AGO and could have PAID by the time he got us the check instead of just getting the check at that time. Everyone has turns just as if I would go up to him while he was taking someone’s order, that’s cutting, because that’s that table’s turn, NOT OURS, so WHY should it be any DIFFERENT with a situation like this? Turns are turns and it’s not fair to make the first person wait the longest. That’s cutting which IS rude.

“It is up to the guest to choose what they want. Surprisingly enough it IS THE SERVERS DUTY TO BRING YOU A REFILL OF YOUR NON-ALCOHOLIC BEVERAGE without asking.”

You are CONTRADICTING yourself here. If it’s the guest’s choice, then let it be “THEIR” choice. Without ME asking, I agree, but the ****SERVER**** SHOULD BE ASKING YOU IF YOU NEED A REFILL OR NOT, NOT ME THE CUSTOMER ASK or you just order for me, because I am the person that gets to order here, NOT YOU!!

“I don’t know about you but I know if I am deep in conversation with my beloved I do not want to be continually asked if I want a refill, just bring the damn thing to me.”

Since MOST servers don’t just bring refills without them being ordered, do you realize that you can ORDER them WHEN GREETED? You can just ask your server “Can I get automatic refills please, I’d appreciate it? Then your server won’t bother you. Your server isn’t a mind reader, so they can only go by what **********YOU ORDER**********. If you ask this yourself, you are ORDERING them ahead of time.

“Most, probably about 99.9% of guests would rather they had a refill of what they ordered rather than be interrupted and asked if they want a refill.”

That’s why you ask at the greeting if customers want that service since people like you don’t want to ORDER them. Just as I order water if I want it, I don’t expect it, same thing. By expecting something, YOU WANT TO PLAY THE FUCKING MIND READER GAME, NOT ME, YOU and YOU ALONE!! I DON’T EVER ***EXPECT**** ANYTHING WITHOUT ASKING FOR IT, GET WHAT I AM SAYING HOW *YOU* ARE THE MIND READER GAME PLAYER HERE, NOT ME?

“at no point is there any assumption or rudeness or even bad manners.”

You are contradicting yourself here saying:

1. “Surprisingly enough it IS THE SERVERS DUTY TO BRING YOU A REFILL OF YOUR NON-ALCOHOLIC BEVERAGE without asking.”

2. it just means that the server foresees no further orders

When you foresee something, that’s in the future.

encartaDOTmsn.com/encnet/features/dictionary/DictionaryResults.aspx?refid=1861612965

“predict: to know or expect that something is going to happen before it does”

Predicting means not knowing for sure, just like the weather people on tv.

“WHAT DOES IT MATTER IF THEY BROUGHT YOU ANOTHER COKE, YOUR NOT PAYING FOR THE REFILL IT IS A COMPLIMENTARY COURTESY.”

TIME YOU IDIOT, WASTING MY TIME YOU DUMB ASS IDIOT!!

How can mention that I am not paying for the drink when I am paying for the ***SERVICE***, HUH? So what does it matter if something is free if it isn’t wanted you stupid idiot? Wasting time is not GOOD SERVICE.

“THE SERVER IS NOT A MIND READER OR TELEPATHIC, THEY DON’T CARRY A CRYSTAL BALL AROUND THAT TELLS THEM THAT YOU DON’T WANT THE REFILL AND WANT TO CHANGE YOUR DRINK OUT.”

You are such a CONTRADICTORY person. You are a MIND READER GAME PLAYER THAT ACTS LIKE THE SERVER SHOULD JUST *****MAGICALLY***** KNOW FOR CERTAIN YOU WANT REFILLS WITHOUT BEING ASKED, because not everyone wants that, so WHY WOULD YOUR SERVER KNOW IF YOU DON’T COMMUNICATE BY ASKING FOR THAT TYPE OF SERVICE, HUH?

If you for example, want just your entrées and never gets dessert, by asking your server for your check when you order your entrées would LET THE SERVER KNOW THAT YOU WANT IT DIFFERENTLY THAN HOW THINGS ARE SUPPOSED TO GO. We are supposed to be able to ORDER OURSELVES since we get menus. So if you want your check without having to worry about waiting longer for it, heck, you can even ask to get it BEFORE your food arrives and get this? EVEN PAY BEFORE it arrives even, HOW ABOUT THAT ONE FOR YA? That means if you want service other than the way it’s SUPPOSED to go(by US ORDERING OR THE SERVER ASKING), YOU ASK THEM. YOU ARE THE PERSON THAT WANTS A MIND READER.

Tell me this HOW THE FUCK CAN YOU KNOW SOMETHING UNLESS YOU ASK, HUH? TELL ME BITCH, COME ON, TELL ME, YOU HAVE A FUCKING CRYSTAL BALL?

You say it’s OUR CHOICE, then you aren’t willing to ((ASK)) to find out. How am**** I***** acting like YOU the SERVER is a mind reader when *********YOU ARE A FUCKING ASSUMPTION BITCH************? YOU ARE TRYING TO PREDICT OR AS YOUR WORDING “FORESEE” things such as you said when you talked about foreseeing, when the check was wanted. THAT’S (((YOU))) acting like a MIND READER BY FORESEEING, which is ***PREDICTING**** just like the weather man or woman. YOU DON’T KNOW AND CAN BE WRONG.

In both situations(refills and the check), you are trying to “PREDICT” the future and that IS MIND READING. I am not acting like my server can read my mind, because they should be serving by INDIVIDUALITY, NOT MAJORITY since we should all have common sense to know we are all DIFFERENT and want things different ways even.

WHY don’t you see this is playing the mind reader game that YOU are doing that? I am NOT there to give me my “DO NOT WANT LIST”, because I am PAYING YOU NOT TO MAKE ME WASTE MY TIME TELLING YOU WHAT I DON’T WANT. I am there to tell you what I ***DO*** want. It’s not your job to say WHAT IS NEXT IN MY SERVICE SINCE **I** am PAYING YOUR ASS, YOU AREN’T PAYING ME!!

If it’s our choice, then it’s not up to you to GUESS or predict then, it’s up to US ONLY. If it’s our choice, then you sure as hell aren’t letting it be our choice, are you? You can’t see that? That’s how STUPID YOU REALLY ARE? Do you have ANY COMMON SENSE TO SPEAK OF? I don’t care if you are a doctor, you have ZERO COMMON SENSE!!

You aren’t thinking about that they are GETTING IT WRONG IF THEY GUESS WRONG and that COUNTS AS A REAL MISTAKE, because the server is ASSUMING instead of finding out for sure without any doubts. Wasting time and getting things wrong is not good service.

For example, one time years ago, a Red Lobster waiter brought me another dr. pepper without asking or me ordering it. I told him “Can I get a coke instead?” That is A NICE WAY TO DO IT AND NOT MEAN. He didn’t APOLOGIZE for GUESSING WRONG before or after he fixed the mistake. He also wasted VALUABLE TIME not only for me, but for his other customers as well as himself FILLING A GLASS WITH ICE AND DRINK as well as a trip OVER THERE at the soda station to begin with. He COULD have been at our table just THAT MUCH QUICKER if he would have ASKED FIRST and I would have received my coke THAT MUCH FASTER BY HIM NOT FILLING UP A GLASS WITH ICE & DRINK AS WELL AS made all of those trips for nothing.

WHY DON’T YOU SEE WHY IT MATTERS? You talk about EDUCATION, YOU HAVE ZERO COMMON SENSE THAT I HAVE TO EXPLAIN WHY YOU STUPID ASS IDIOT!!!

IT’S COMMON SENSE IF YOU GET SOMETHING WRONG; YOU WASTED THE CUSTOMER’S TIME, LIKE DUHHHHHHHHHHHHHHH!!! STUPID IS THAT STUPID DOES!! I can’t believe I have to explain why, I really can’t, it’s truly comical, it really is. Do I really, truly have to explain this to you, for real, really? Are you that dense?

I AM PAYING MY SERVER FOR THEIR SERVICE, which means that it DOES MATTER IF SOMETHING GETS DELAYED DUE TO THEIR GUESSES. If it’s OUR CHOICE, then WHY GO BACK ON YOUR WORDS THEN?

Either it’s our choice or it isn’t. It IS OUR CHOICE since *WE* GET A ******************MENU ***************TO PICK THE DRINK WE WANT TO DRINK and we are PAYING **YOU*** TO PLEASE US, NOT majority and NOT the restaurant, US. You are getting an individual tip, so what does that tell you? That you need to act like every single person at each table may want something differently than the other. That means within the party even. One person out the party may not want refills without asking due to maybe they don’t want refills at all even. I know at some places that have big drinks, I at times not had refills even. It depends on what I get and how big the glass is as well as what I am eating.

It IS RUDE to PLACE MY ORDER FOR ME WITHOUT MY CONSENT YOU ASSHOLE, CONTROL FREAK!! You don’t control what goes on my table, I DO, since I AM THE CUSTOMER, NOT YOU and I am PAYING YOU, NOT THE OTHER WAY AROUND!!

There is an assumption if you bring me the check without finding out first, it sure the HELL IS!!

For example, I asked for a box and our waitress decides to bring the check, which most likely could have meant unless she had the check in her apron pocket, had gone to the computer when she didn’t need to and WASTED OUR TIME printing out a check that wasn’t wanted, so I received that box later than what I should have. Now, with the box, not so bad to wait being that I wasn’t ready to leave, but that’s not what bothered me, it’s that the server decided for me it was time to go without even offering dessert even. I would have told her no dessert, but another bar drink, just not right now if she would have asked simply when asking for the box(LIKE DUH, ASK WHEN I ASK FOR A BOX, IDIOT WAITRESS), but she didn’t, she ASSUMED WE WERE FULL just because I asked for a box. She even said she thought we were in a hurry. That’s an assumption. A simply QUESTION would have cleared up an confusion or mistake that did end up happening. WHY NOT ASK if the customer didn’t ask you? WHY be afraid to ask questions if the customer doesn’t ask you, huh?

“They are doing their job the way they were told it is to be done, almost all restaurants want/demand that their servers provide the guest with a refill when the glass is around 1/3 full and not ask if one is wanted, just give it to them.”

Then why do mostly ALL RESTAURANT SERVERS DO NOT DO THIS, HUH?

Also, no manager said that you couldn’t ask if they want that type of service or not, did they? The idea is to satisfy the CUSTOMER or CUSTOMERS, NOT anyone else but the customer or customers at that table.

“SO YOU WOULD PUNISH A SERVER BY DOCKING THEIR TIP BECAUSE OF A MANAGERIAL/CORPORATE DECISION.”

As I said before, JT said back on 2 previous comment pages said this:

“Obviously if a customer says they don’t want one, I am not expected to bring one.”

What does that tell you, that MANAGERS AND CORPORATE ***AREN’T REQUIRING THE SERVERS TO DO WHAT THE CUSTOMER DOESN’T WANT THEM TO DO YOU IDIOT!! YOU FIND OUT BY ASKING AT THE GREETING UNCARING BITCH!! If it’s OUR CHOICE, it’s OUR CHOICE, PERIOD!!

“GIVE THE SERVER THE BENEFIT OF THE DOUBT”

What benefit, that they don’t want let it be **OUR** choice? NO, because you can if you want to, it’s up to you.

So you have the OPPORTUNITY to ASK, but decide to be a CONTROL FREAK PERSON AND DO WHAT **YOU** want, WELL FUCK YOU AND YOUR TIP BITCH!!!

“SAY “COULD IT BE POSSIBLE TO HAVE A DIFFERENT DRINK PLEASE?””

I just say “Can I get a coke instead” for example, but by then they have *((((WASTED MY TIME))))*** making a PREDICTION by ORDERING FOR ME, so how does that help anything? That’s the point, that they just WASTED MY TIME GETTING AN UNWANTED ITEM WHEN THEY COULD HAVE BEEN AT OUR TABLE JUST THAT MUCH SOONER ASKING ME INSTEAD, LIKE DUH!!

“To Insure Proper Service,”

That means to not make mistakes and GUESS WRONG. It is to be SURE of what you are doing.

Proper service is NOT the server ordering for the customer. As you said, it’s the CUSTOMER’S CHOICE, NOT YOURS!! Proper service is not making mistakes due to ASSUMPTIONS!! If it’s our choice then don’t lie and take it away then. Let things be OUR CHOICE then. Don’t predict and then it will be SOLELY OUR CHOICE ALONE, NOT YOURS.

“BTW IT IS NOT THE SERVER WHO USUALLY STARTS TO DISRESPECT THE GUEST, BUT THE GUEST WHO STARTS TO DISRESPECT THE SERVER BECAUSE THEY DEEM THAT THE SERVER IS BENEATH THEM.”

NO, it’s the SERVER, it REALLY IS.

A good example with the waiter that overcharged us the $2, we said “Thank you” each time he brought something and asked for things nicely. When I nicely told him about the margarita being the wrong price, HE STARTED with the “MISPRINT” crap, NOT ME, meaning HE was being mean FIRST. I would have said if I were the server “Oh, I’m so sorry, I’ll go fix that for you” and NEVER, EVER, EVER, would have blamed an OBJECT over another human being that had never been there before that they can notice it, so could have I. No, he didn’t know we never had been there before, but most aren’t, because this restaurant is in a Casino, which means 9 times out of 10, it’s people on vacation that most likely never had dine there before or even if they did, it would have been a while since usually vacations aren’t every month for most people.

See WHO is mean; it’s NOT me, it’s THEM.

Another example, a waitress that forgot my husband’s baked potato after him telling her nicely just telling our waitress “I ordered a baked potato also” basically is what he said that she didn’t apologize even before or after and even my husband told her “thank you” even.

It’s the SERVERS MOST of the time THE SERVERS start their meanness first. You are WRONG about that.

“HOW DARE YOU BLAME THE SERVER FOR YOUR OWN NASTINESS, TAKE SOME RESPONSIBILITY FOR YOUR ACTIONS, REMEMBER THE SERVER IS A HUMAN BEING”

What nastiness? I am VERY NICE, VERY NICE. The ONLY TIME that I have EVER been mean is if they were MEAN FIRST, which even then, 99.9% of those times I was STILL NICER BACK THAN THEY WERE BY THANKING THEM FOR FIXING THE PROBLEM THAT WAS THEIR FAULT AND I DIDN’T GET AN APOLOGY.

“THEY ARE MOST LIKELY A COLLEGE OR UNIVERSITY STUDENT WHO IS WORKING THEIR WAY THROUGH SCHOOL.”

WHO CARES WHAT THEY ARE DOING IN THEIR PERSONAL LIVES JUST AS THEY DON’T CARE IF I AM IN SCHOOL OR NOT EITHER. You don’t see they don’t care about if we are in school or not or any money issues or anything like that about our lives. The world doesn’t revolve around the server’s tip. Quit being so SELFISH AND SELF-CENTERED HERE.

This is 100% IRRELEVANT to restaurant service and you KNOW IT!! That is personal if you are in school or not, nothing more. WHO GIVES A FLYING FUCK WHAT THE FUCK YOU ARE DOING WHEN YOU ARE A STRANGER MOST OF THE TIME? If I know you, that different, but if I don’t, just as you don’t care about me, I don’t care about you. Do your job the way “I” want it and you will get your good pay at the end. It’s up to you if you do a good job or not.

“NOW TAKE A MOMENT TO REALISE THAT THE SERVER IN FRONT OF YOU MAY BE STUDYING TO BECOME A LAWYER AND HAS ASPIRATIONS TO BE A JUDGE, AND WHAT IF THAT PERSON LANDS UP BEING THE JUDGE IN A CASE THAT YOU ARE PART OF, REALISE NOW THAT YOU ARE AT THEIR MERCY, WOULD YOU EXPECT THEM TO BE NICE TO YOU AFTER THE WAY YOU TREATED THEM………. THINK ABOUT IT…… IT IS A VERY SOBERING THOUGHT.”

For one thing, I am nice, so this is not relevant to them and they know if I haven’t been nice, they deserved it for being mean to me first. Secondly, the LIKELIHOOD of that happening that I would get them as a judge and that they’d remember me even is not worth not treating them back poorly if they have treated me poorly. Plus, the only time I have been in front of a judge was for a ticket from an at fault accident, nothing else have I gone to court for, except for jury duty, which I didn’t get picked to be on a trial. So honestly, if I see them again, so what?

“It is my opinion, nothing else, that you are not a nice person.”

I am a VERY NICE PERSON. When a server messes up and doesn’t apologize even when either you were nice about telling them or they remember when they get to the table without having to tell them, THAT is not being a “NICE” person is it? You don’t agree?

“I find you to be a penny pinching miser that would make even Scrouge seem generous.”

WHY? Because I want to be not overcharged, if that’s what you are talking about with the $2 in one of my other posts? If you are talking about that, that money goes to the restaurant and the server makes more from the higher check unfairly so by overcharging me, so why give more to the restaurant and to the server when they are overcharging me, huh?

If you are talking about tipping, I am NOWHERE NEAR cheap. We tip 20% and above for good service. We are well liked at restaurants, even getting free soft drinks because we are good tippers all because we get WONDERFUL service OUR WAY. It can be more, up to 30% or so depending on how the service is. That’s not being a penny pinching person, that’s doing the right thing by paying your server for their good service. Heck, even when the waiter was rude by overcharging us, we STILL TIPPED 11%, which we could have COMPLETELY STIFFED that waiter if we were penny pinching people. If we were penny pinching, then WHY would we tip better if he would have handled it better, huh? It’s not about pennies; it’s about being NICE, NOT BEING LAZY and CARING about someone else’s money besides your own. It’s about also that we have ate out with some people that 15% was once $2.88 on their credit card and according to them as well as us, the service was good, nothing went wrong, but tipped to the PENNY tip of 15%, which is a LOW tip for good service. To not even round it to $3, those are the type that are EXTREME penny pinchers and you call me that, you have NO CLUE OF WTH YOU ARE TALKING ABOUT. THAT is a good example of penny pinching cheap asses. We are FAR from them. If anything, I asked my husband can we throw in more, so we did to make the entire table over 20%, which I think it was around 23% or so. We threw in more, because they were cheap asses. How about that for ya, BITCH? WE AREN’T CHEAP ASS PENNY PINCHERS, people like THEM are. So we paid part of their tip and service we didn’t receive even. That’s not selfish. That IS thinking about the server’s money, not just our own, yet, some servers don’t think about our money, such as the waiter that said it was a misprint.

“I also feel that you are so needy that you have to be in control of everything that enters your life,”

WHY shouldn’t I have control over the service ***I*** am paying for? Tell me that, huh? Why should you have control over what *I* want in *MY* service that *I* am paying for and for what drink *I* am drinking, huh?

“I find that from your vocabulary in your posts that you are an undereducated moron who probably dropped out of school at a young age because you thought you knew better.”

No, I graduated high school in 1995 if you must know. I went to college as well, not that is any of your business. Education doesn’t make you have common sense. Have you ever heard of this saying that “Common sense isn’t that common”, because it’s not? I saw in on a sign in the restaurant Sante Fe Cattle Co. IT IS JUST SO DAMN TRUE!! Especially, in that restaurant where these servers brought out these obvious errors that didn’t read the tickets that weren’t our servers.

You think you know better when you can’t even SPELL “REALIZE”, NOT”REALISE” and “APOLOGIZE”, NOT “APOLOGISE”, so LOOK WHO KNOWS MORE ABOUT BASICS to CONTINUE to misspell words shows that you really don’t know how to spell them and it’s not really a typo, is it? You act so smart and can’t even spell. That takes the cake. I know I misspell words, but I don’t continue to spell them wrong time and time again. If it’s a typo, it’s a typo, ONE TIME thing in the post.

So SHUT THE HELL UP ABOUT EDUCATION WHEN YOU DON’T SEEM TO HAVE MUCH YOURSELF SINCE YOU CAN’T SPELL TIME AND TIME AGAIN, YOU HYPOCRITE!! Telling me about my vocabulary and then your posts isn’t perfect, you have your nerve, fucking HYPOCRITE!! Several other things you misspelled too like “Let’s”, not”lets” and “favorite”, not “favourites” as well. You have ZERO right to tell me SHIT about my vocabulary when you aren’t looking at YOURSELF IN THE MIRROR FIRST ASSHOLE HYPOCRITE!!

“when they are not and that the world owes you something….. major entitlement issues there”

NO, if anything it’s the SERVERS that feel ENTITLED to that tip REGARDLESS of if they GUESS WRONG OR THEY GOT STUFF WRONG OR NOT OR ANYTHING THAT IS BAD WITH THE SERVICE.

The world doesn’t owe me anything if I am not willing to PAY for it, but if I am, which WE DO, then we should get what WE WANT FOR OUR MONEY JUST AS ANYONE WOULD.

‘If you are indeed married, with the way you are towards your server, I wonder how on earth your husband is staying married to you.”

Been married since May of 2002. I am not mean unless the server has been mean to me and even then, 99.9% of the times I am STILL NICER THAN THEY ARE!!

I wonder how on earth you have someone if you do, because you want to **CONTROL*** everyone instead of letting THEM PICK AND CHOOSE HOW THEY WANT THINGS IN THEIR SERVICE, **THEY** are PAYING YOU FOR? I don’t’ even let my husband order for me, much less my server. NO WAY IN HELL IS IT ANOTHER PERSON’S CHOICE OF WHAT I WANT.

“it would seem to me that you are as ugly as sin under that skin of yours and that your heart is more black than a black hole in space,”

I am pretty, inside and out. I am sexy too. I have a heart, that’s why I can’t help it at times to STILL tell them “thank you” even if I don’t get an apology for their mistake and that we pay something even when service is bad at times or the server has been rude at times. Also, to add to the tip due to cheap asses shows how we have a heart. If we didn’t, we’d tip to the penny like those people did. We wouldn’t tip before the discounted amount when we would get good service if we didn’t have a heart. If anything, I ask my husband to put more in the tip most of the time, honestly.

“A person who is nice to you but rude to the waiter/server is not a nice person. (This rule never fails.)”

The thing is I AM NICE. There are times I even apologize to the servers for asking for so much and explain to them that I am just a picky eater, but sorry I am asking for so much. I AM NICE, NOT MEAN!!

Heck, I even stack up dishes to get them out the way and it DOES help the server, it does.

“The one thing I am definitely thankful for is “I am not like you”.”

I am thankfully for that I am not like you that wants to be a CONTROL FREAK that wants to RULE what goes in a STRANGER’S SERVICE. I would NEVER OVERSTEP like you would and not let it be their choice, yet, you say it is. YOU ARE SUCH A CONTRADICTORY PERSON. You can’t say it’s our choice, the choose when to bring the check or if we want a refill or not. Then that makes it YOUR CHOICE, which it truly isn’t since YOU AREN’T PAYING**US***, so how can you have a say so over what is in my service? Well, I am waiting?…..

Springs1(this is the REAL Springs1) November 26, 2010 at 2:41 pm

typo
“WE AREN’T CHEAP ASS PENNY PINCHERS, people like THEM are.”

I meant like “THEY” are. Sorry.

Springs1(this is the REAL Springs1) November 26, 2010 at 2:47 pm

Server in Arms
typos
“A simply QUESTION would have cleared up an confusion”

Any confusion, not “an” confusion.

“If I know you, that different,”

I meant “that’s different”, not “that.”

I never said I was a perfect poster, but to talk to me about my vocabulary and then you have misspelled words is just not right. You are a hypocrite. This has nothing to do with restaurant service as far as vocabulary goes, but yet, you want to mention it.

Server in Arms November 28, 2010 at 2:33 am

Springs1

If you check the dictionary properly, you will find that what you call spelling errors on my part are in actual fact correct spelling. Especially since I am not American, you will find that the spelling is in fact ENGLISH, pure proper ENGLISH words spelled properly. Also “all bar one” – understand the context of the statement, this means “all with the exception of one” just a shorter way of putting it, I try to stick to the KISS method of writing – Keep It Simple Stupid.

If you were indeed properly educated then you would have realised/realized that the words I had used were in fact not American English, but UK English.

So to call me a hypocrite about my education level is amazing to me and a loss on your part.

I understand that proper service is subjective, based on one persons ideas of proper service.
Personally I don’t think you would survive 2 weeks as a server, so unless you are willing to work as a server for at least 1 month on nothing more than that pay, then don’t go preaching to us about what we should be doing.
I have been a server/waiter (by the way, I am male, or could you not detect that in my post) for over 14yrs and have, and still work in a 5 star restaurant, obviously I am doing something correct. Also, I have a sizable following of regular guests, as well as new guests who request me based on my regulars recommendation.

There is a good saying “Never argue with an idiot, they will only drag you down to their level and beat you with their experience” so on that note I am closing this discussion with you and allowing you to stew in your own self righteousness about what is proper service.

P.S. This is Server in Arms wife. I am a trained New York City Chef, 5 star rated. If someone like you ever disturbed my wait staff in the ways you have described, I would ask you cordially to leave my restaurant and not to return, because obviously the best restaurant you have ever eaten in is probably Applebees, thank you for your kind attention and I hope never to meet you.

Springs1(this is the REAL Springs1) November 28, 2010 at 4:19 pm

Server in Arms
“If you were indeed properly educated then you would have realised/realized that the words I had used were in fact not American English, but UK English.”

No, in the USA, we ONLY get taught the language we study, which I never took a foreign language nor have I been out the country to know this. It is still a misspelled word according to American English.

“Also “all bar one” – understand the context of the statement, this means “all with the exception of one” just a shorter way of putting it”

For starters, “bar” in the context we were talking about which was service, that meant the bartender’s services, so I don’t know what your language lingo is over there and have NEVER heard of this before.

Secondly, so you mean exception of one, that is false anyways and you know less than I do.

When you said this: “The one that the server has control over is the entering of your order into the computer, after that point the onus is on the kitchen”, you showed your ignorance.

As I said before, the server can:

1. Forget to get your food or parts of your food.

2. Not put the order in as soon as they can as far as being fair goes such as obviously if before you put our orders in, you find out table 5′s orders are ready, obviously, don’t put our orders in, but if you go buss a table or VOLUNTARILY without someone calling you over, go to another table, then it’s partly YOUR fault I am waiting just that much longer(unless of course, they have a mistake).

3. Your server can drop your food.

4. Your server can BRING you the wrong food even though they put in the order correctly.

5. Forget to put in your order entirely.

SO SHUT UP MR. KNOW-IT-ALL, because you are FARRRR AWAY FROM KNOWING IT ALL!! How about that, I know more than you and I have NEVER been a waitress before.

As I said before, we have had servers do ALL these things before. We have EXPERIENCED them, so they are ALL TRUE!!

“So to call me a hypocrite about my education level is amazing to me”

It’s amazing that I know MORE THAN YOU DO without EVER having done the job.

“so unless you are willing to work as a server for at least 1 month on nothing more than that pay, then don’t go preaching to us about what we should be doing.”

I have EVERY RIGHT TO PREACH no how to do the job when I know more than YOU and MOST servers on how to serve someone.

When you see the stupid things the servers do, you see how you would DEFINITELY be BETTER at the job than THEY ARE. Things such as bringing you the completely wrong food or blaming a menu for a misprint, or not apologizing for a mistake they made, etc.

“(by the way, I am male, or could you not detect that in my post)”

I honestly thought you were a woman, obviously I was wrong.

“still work in a 5 star restaurant, obviously I am doing something correct. Also, I have a sizable following of regular guests, as well as new guests who request me based on my regulars recommendation. ”

That’s great that you “GUESSED” correctly what they wanted. Not everyone is like that though.

That’s why you can’t go by guesses all the time, because you might be wrong sometimes.

So you mean to tell me you have NEVER, EVER, GUESSED WRONG, EVER? For real, EVER? That you are perfect at these predictions that you said you “foresee” such as when they want their check?

That’s great that they want to hear your recommendations, I feel very differently that unless I ask, I don’t want my time wasted hearing what YOU like. I know I am a VERY, EXTREMELY picky eater and I KNOW 95% of the time what I want, so for me, it’s AGGRAVATING.

If I go to Wendy’s and say I want a burger, if the cashier would say “We have the chicken sandwich as well, would you like that”, that would be aggravating to just about anyone, because the person didn’t LISTEN to what the CUSTOMER said they wanted and wanted to CHANGE the person’s order.

So you wouldn’t be the least irritated if someone would try to change your mind after saying what you wanted or that you didn’t want a dessert, but kept hounding you about it? If you wouldn’t that’s to me, rare, because most people WOULD.

“so on that note I am closing this discussion with you”

So you can have the last word, I don’t think so…

You haven’t ONCE said anything about that you CONTRADICTED yourself throughout the posts you did before this one.

WHY say it’s “OUR CHOICE, but then TAKE IT AWAY? It can’t be our choice if you are going to choose for us, can it? QUIT LYING IS WHAT I AM SAYING!! In your eyes, it’s not our choice, when it truly IS since *WE* NOT YOU, *WE* get a MENU for a reason for US to choose what we want and we are PAYING YOU for a reason which that is to make sure you get things when as well as what WE WANT, NOT WHAT YOU WANT, otherwise, you’d be paying us, isn’t that right?

Server in Arms wife
“I am a trained New York City Chef, 5 star rated. If someone like you ever disturbed my wait staff in the ways you have described, I would ask you cordially to leave my restaurant and not to return”

I haven’t stated anything about disturbing anyone in any of my posts, so I am not sure WHERE you are getting this from.

Secondly, if you are a “CHEF” and not a “MANAGER OR OWNER” then you COULDN’T THROW ME OUT, because you are just another worker.

5 star restaurants are the ones I don’t like that bring you water when you don’t want it, etc. I like places like Applebee’s that cater to YOU, NOT everyone else. I don’t like 5-star restaurants that much, because they give you small portions for your money and they aren’t catering to YOU, they cater to majority more. So I don’t get why you think that you say the “best restaurant”, well that’s your opinion what “best” is. I don’t really care to go to fine dining. Even if we were rich, I still would go to the chain restaurants. I like the food and service better. They cater to YOU on a person level more than they do at fine dining. They also have less expensive food and more food for your money that you can go more often.

Server In Arms Wife November 29, 2010 at 8:56 am

-Springs1

A few comments for you, as you made the stupid decision to include a comment to me.

I also want to add here that those of you that are working in “chain restaurants” are not to take what I am saying here personally. You people are breaking your backs daily to earn a living, sometimes at more than one job. Some of you do belong in a fine dining establishment and just haven’t been given the break that would allow you to work in one.

Now, back to addressing you and your inane comments.

First. it is obvious to anyone with an education that you have none. Your grasp of spelling and grammar is atrocious. That is to be expected from someone that would prefer an Appleby’s to a fine dining restaurant. I am certain that those of us who are in the restaurant industry are having a tremendous laugh at your expense.

Secondly, you don’t need to be rich to dine in a good restaurant.

Thirdly. the staff in a fine dining restaurant is head and shoulders above the staff in most “chain restaurants.” More is expected of them than would be expected at an Appleby’s.

Fourthly, Appleby’s and their ilk, are made just for a person like you. With all due respect to the staff’s of Appleby’s and the other chain restaurants, you are the customer that they least want to have at one of their tables. You appear to be nothing short of a know-it-all, who has decided that you are better than any of the staff that is serving them. You drive the staff crazy with your idiotic expectations and blame the serving staff for mistakes that are not their own. By the way, Wendy’s is a “fast food” establishment, not a restaurant.

Fifthly, you have never been a server, as you stated. You do not have a single. reality based idea as to what it takes to be a restaurant employee at any level. Yes, a chef can make the decision to ask you to leave, as can any of the managers of any restaurant. This includes your much vaunted Appleby’s.

Sixthly, portion sizes in a fine dining restaurant are decided by the chef and the owner of the restaurant. I will agree that there are some fine dining establishments that do serve portions that are not large enough. “Chain restaurants,” on the other hand, are what are contributing, along with “fast food” emporiums. to the plague of obesity that is now becoming an almost universal problem.

Please, do not waste any of your most valuable time responding to me. I will not be bothered with responding. You and your ilk can and do provide those of us in the restaurant industry with enough “amusement” when we have to deal with you.

Springs1(this is the REAL Springs1) November 29, 2010 at 5:37 pm

Server in Arms Wife
“Your grasp of spelling and grammar is atrocious. That is to be expected from someone that would prefer an Appleby’s to a fine dining restaurant.”

It’s hilarious that you can’t spell “APPLEBEE’S”, which IS what it is, APPLEBEE’S, NOT “Appleby’s” YOU IDIOT and you act like you are so smart when you aren’t. You misspelled Applebee’s many of times, do you realize that or what?

This site won’t let me post links, so I put “DOT” in place of a “.”.

wwwDOTapplebeesDOTcom/

You can’t spell yourself you HYPOCRITE!!

“You do not have a single. reality based idea”

You ended a sentence not correctly and you started a sentence incorrectly without capitalizing the “R” in reality.

You are a HYPOCRITE that you can’t write and you tell me about my grammar. You have your nerve.

“Secondly, you don’t need to be rich to dine in a good restaurant. ”

I know this already, LIKE DUH. I would rather spend my money at places that satisfy me PERSONALLY than to be acting like I am the majority of people.

Plus, the food is better even at Wendy’s than a fine dining restaurant. You get more for your money and it TASTES better in my opinion.

“You appear to be nothing short of a know-it-all, who has decided that you are better than any of the staff that is serving them.”

I know more than A LOT of Applebee’s servers that have served me, because a lot of them brought food obviously wrong to my table, even some that didn’t know that marinara came with mozzarella sticks even. I know the menu at times BETTER than they do.

I am better than they are if they can’t do this job. It is a lot of work, but it’s not “HARD” to do. Anyone without a high school diploma can do this job even. It is hard work being on your feet, but it’s not that difficult to take an order and bring it out obviously correctly or to charge a person correctly, is it? YET, I am SOOOO MUCH BETTER than MOST OF THESE IDIOTS THAT HAVE SERVED ME! When you get your food obviously wrong to the table when YOU are the server that took the order, you DO look like an IDIOT, a complete IDIOT! Most of the time it’s that the server didn’t verify WTF they were bringing you. It’s 99% of the times, not a real mistake, it’s that they were TOO LAZY TO VERIFY WTF they were bringing you.

“You drive the staff crazy with your idiotic expectations”

There’s NOT ONE THING IDIOTIC ABOUT GETTING WHAT****YOU**** PERSONALLY WANT FOR ***YOUR**** MONEY, NOT ONE!!

So you mean to tell me you don’t want what YOU want for YOUR MONEY?

“blame the serving staff for mistakes that are not their own. ”

Like what? There’s NOTHING, EVER, I have blamed a server for that they didn’t do, NOT ONE.

If you are talking about the example that your husband gave, if your server brings out onions on top of the patty or bun on an OPEN-FACED burger, you can clearly SEE them to decide to SERVE it or not. THAT is the fault of the server if they serve it anyways.

I have NOT, EVER blamed the server when it wasn’t their fault, EVER!! I don’t know WHERE THE HELL YOU ARE GETTING THIS FALSE STATEMENT FROM?

“By the way, Wendy’s is a “fast food” establishment, not a restaurant.”

Actually, it IS a “FAST FOOD RESTAURANT” you moron.

It’s still a restaurant, even if it’s fast food. That is how stupid you really are.

“You do not have a single. reality based idea as to what it takes to be a restaurant employee at any level.”

Yes I do, even more since the days I worked at a donut shop/diner(from 1998-2002 off and on a little over 2yrs altogether).

I have actually learned more being a customer than serving customers.

How come I see what not to do to get someone’s order or check or anything wrong that is obvious to their table, huh, if I don’t know how to do the job, huh?

“Please, do not waste any of your most valuable time responding to me. I will not be bothered with responding.”

WHY? So you can have the last word? I don’t think so…..

I know more than most servers how to do the job and you obviously don’t know that you are saying that I blame servers for things that aren’t their fault. If they can prevent the problem from getting to you due to it is something they can control, it’s THEIR FAULT. You can’t argue with FACTS!!!

Happy Food Lover December 1, 2010 at 7:39 am

Wow, I am really surprised that someone could have as many bad things to say about restaurants and servers and chefs. Gee whiz, you must be the be all and end all of the knowing consumer. I would really love to have dinner with you sometime so that you can show me the right way to order and how to treat the staff in these places.

I have read all of the comments that you have made, as well as all of the comments that the people that like this site of had to say to you. They don’t seem to like you very much. I can’t seem to understand why though? You just want what you want the way you want it. After all, you are paying them, as you rightly pointed out, not the reverse. They are working for you when you are there, because, as you said, they would not have jobs if there were no customers to serve.

Like the woman that you left your last comment about. She couldn’t even spell Appleby’s correctly. I had to check to see if you were right or not about the spelling. I have never been to one and I don’t notice how they spell their name. Actually, I usually just go out with friends and let them pick the place to go. Sometimes I ask the name, especially if I really liked the food, other wise, I don’t bother to remember. What for really? I didn’t like the food or maybe the service, or maybe even both, so why should I remember the name of some rat hole that I will not be wasting my hard earned money on again?

You know what I really hate that most restaurants do? After they bring you the meal and you are maybe a quarter of the way into eating, they come over and ask. “Is everything okay?” This really bothers me. If you are asking me if everything is okay, it sounds to me that something that I haven’t noticed is wrong and they are just making sure that I have not noticed it yet. Sometimes I want to ask, “Is there something wrong with this food that you don’t want me to know about?” After reading some of your comments, I may actually do that too.

I think that when I am eating in a restaurant and I don’t think the service is very good, or something wrong is brought to the table, I ask for one of the managers to come to my table. I tell him/her what is wrong and have them fix it. Lot’s of times this has caused my meal to be free and sometimes whoever is with me gets there dinner/lunch free too. If it was the server’s fault, I know that that server will be written up or maybe even fired because they haven’t done their job properly and we all know that it is always the servers fault.

Have you ever been in a restaurant where they demand that you order a specific dollar amount per person just to eat there? I think that is so very insulting to a paying customer. What if all I want is to have coffee and dessert and it doesn’t tally up to what that minimum amount is that they want? Why should I be forced to spend more than I wanted to just because they have decided that I can’t eat there if I don’t. You get stuck ordering food that you don’t want just so that you can pay them what they want. It all goes back to, you are paying them to eat there, not that they are paying you. They just want to take more of your money when they do that to you. And to make matters even worse, the server doesn’t even tell you that when they seat you, and you may not see it on the menu because they write it in smaller lettering. The sever should be telling you that in order to eat there you must order a minimum of whatever amount the restaurant wants when they seat you. Or, if they have a host or hostess, they should be telling you about that. Then you can choose whether or not you want to pay it, or go somewhere else.

I also think that the servers should be wearing gloves when they serve you. You know the kind that they wear in doctor’s offices. And I think that they should have to change them whenever they are handling someone else’s food too. Who knows where that server’s hands have been? They could have been picking their nose and then picked up your plate. Have you ever thought about that too?

So, let me close with this statement. I know that you are going to post back to me because you want the last word.

YOU HAVE NO FUCKING CLUE WHAT IT TAKES TO DO THE JOB(S) THAT ARE NECESSARY TO MAKE A RESTAURANT OF ANY KIND RUN PROPERLY. YOU CALL OTHERS, IDIOT, MORON AND SUCH, WHO KNOW FAR MORE THAN YOU DO, WHEN ALL YOU ARE IS AN UNREASONABLE KNOW NOTHING, TACKY WEE FUCK RAG, WHO SEEMS TO BELIEVE THAT EVERYONE IS THERE TO BE AT YOUR BECK AND CALL AND TO VIOLATE RESTAURANT PROCEDURE.

CAN YOU READ? THIS SITE IS FOR THOSE IN THE RESTAURANT INDUSTRY, NOT FOR WEE MORONS LIKE YOU. YOU ARE THE TYPE OF PERSON THAT WE ALL LOVE TO TALK ABOUT BECAUSE YOU ARE THE PAIN IN THE ASS THAT WE JUST WANT TO BE RID OF WHEN YOU ARE SAT IN OUR SECTION..

DO US ALL A HUGE FAVOR AND KEEP YOUR FUCKING STUPID OPINIONS, WHICH MATTER NOT THE LEAST TO ANY OF US TO YOURSELF. BECAUSE EVERYTIME YOU OPEN YOUR MOUTH YOU PROVE WHAT A MORONIC, CHEAP BITCH THAT YOU ARE.

Springs1(this is the REAL Springs1) December 1, 2010 at 7:02 pm

Happy Food Lover
“After they bring you the meal and you are maybe a quarter of the way into eating, they come over and ask. “Is everything okay?” This really bothers me. If you are asking me if everything is okay, it sounds to me that something that I haven’t noticed is wrong and they are just making sure that I have not noticed it yet.”

Are you that stupid or what? It’s because SOME mistakes can’t be caught until you CUT INTO OR BITE INTO the food, like DUHHHHHH!!!

Think about a steak not cooked well done, just medium well. It may be hard to determine just by looking at it, I would feel.(I don’t get well done steaks to know, nor do I cook them).

Also, unless you cut open or bite into for example a chicken tender, you wouldn’t know if it was still raw or not, would you just by simply LOOKING at it>

You wouldn’t know if my chicken sandwich is cold unless you TOUCHED it now would you?

Understand WHY they have to ask? If you don’t want to be asked, GO EAT AT HOME OR GET TAKE-OUT OR EAT FAST FOOD!! To punish others that may have a problem is wrong of you. If you don’t want to be asked this, you CAN TELL YOUR SERVER “I’d appreciate some alone time, so if you could, could you please not come by after I get my food, I’d really appreciate it?”

See, if you want that, ASK FOR IT, because sometimes things ARE NOT cooked properly or prepared properly such as a pickle under a bun when ordering no pickles. People are allergic to things as well.

So SHUT THE FUCK UP AND DO NOT EAT OUT IF YOU DON’T WANT TO BE BOTHERED OR ASK YOUR SERVER TO NOT BOTHER YOU, it’s YOUR CHOICE!!

Don’t punish the regular people that DO want their server there when they need them. You know a lot of people send back their steaks for example. I know, I have SEEN people do it before.

“so why should I remember the name of some rat hole that I will not be wasting my hard earned money on again?”

So you won’t make the mistake of going there again, LIKE DUHHHHH!! You are STUPID!!! I know I would want to remember, why wouldn’t you to not make the same mistake again, huh?

“I know that that server will be written up or maybe even fired because they haven’t done their job properly and we all know that it is always the servers fault.”

Usually it takes A LOT to fire them honestly. If they get written up, SO WHAT, they FUCKING DESERVED IT for being lazy and uncaring about their customers, because usually it’s not a mistake, it’s PURE LAZINESS.

If they do get written up when a real mistake happens, they deserve it for making our dining experience bad. Why should we just get all the bad stuff?

That’s how you LEARN is to be PUNISHED for your mistakes or problems(not real mistakes that the server actually tried their best).

“Have you ever been in a restaurant where they demand that you order a specific dollar amount per person just to eat there?”

No, I haven’t.

“I also think that the servers should be wearing gloves when they serve you. Have you ever thought about that too?”

No, because it would cause drinks to slip out hands and plates to slip wearing gloves. It’s hard to do work with gloves as far as serving goes. Plus, who says the gloves are clean? It’s not like gloves are truly sterilized.

“YOU HAVE NO FUCKING CLUE WHAT IT TAKES TO DO THE JOB(S) THAT ARE NECESSARY TO MAKE A RESTAURANT OF ANY KIND RUN PROPERLY.”

Then WHY when I get the service I preach about, things go PERFECTLY and WHY when they don’t, the things I preach about the server didn’t do?

WHY do I see what they COULD have done for them not to bring me that problem whether it was intentional(being lazy) or just a real mistake?

WHY do I know the MENU BETTER than some servers if I don’t know how to do the job?

“WHO KNOW FAR MORE THAN YOU DO,”

NO, I KNOW MORE THAN THEM. Why do you think that they bring us these stupid ass problems that 90% of the time, servers have control over?

I know more about some menus at places we have been to only ONCE.

A good example, when servers brought out wrong side dishes when they took our orders or forgot a side dish, so do you think that they are smarter than I am? NO, I don’t think so…..

For times that servers don’t apologize even when you are nice as pie, is that really smart? NO, it’s not, because A LOT of people DO go by if you apologize for a mistake or not. That’s common sense, yet, most servers don’t say they are sorry when most of the time, it’s obvious WHO is at fault.

“AN UNREASONABLE KNOW NOTHING”

NO, I am very reasonable. Just give me what *I* want and you will get what *YOU* want, a big fat tip.

“TACKY WEE FUCK RAG,”

Nothing tacky about wanting what YOU want for YOUR MONEY. Just as you want what you want for your money.

“WHO SEEMS TO BELIEVE THAT EVERYONE IS THERE TO BE AT YOUR BECK AND CALL”

They are there to please the customer the way ***THEY**** want it, NOT the way the restaurant or the server wants it, because that is who is paying your bills.

“AND TO VIOLATE RESTAURANT PROCEDURE.”

NO, JT said on 2 previous pages said ““Obviously if a customer says they don’t want one, I am not expected to bring one.”

He works at a corporate restaurant and PROVED that he can do what the customer wants. Isn’t that something? He is a worker at a corporate chain restaurant and he STILL doesn’t have to do what the corporate people want. So YOU ARE WRONG!!!

“THIS SITE IS FOR THOSE IN THE RESTAURANT INDUSTRY, NOT FOR WEE MORONS LIKE YOU. ”

CAN YOU READ? THIS IS THE FUCKING INTERNET FOR **********ANYONE************* THAT WANTS TO WRITE CAN, SO GO FUCK OFF ASSHOLE!! FREEDOM OF SPEECH!! EVER HEARD OF THAT BITCH?

This site is NOT for the restaurant industry. It’s for ANYONE that wants to write. It doesn’t matter who.

Heck, if I wouldn’t be on here, they might not even have anyone writing, so SHUT UP!!

“BECAUSE YOU ARE THE PAIN IN THE ASS THAT WE JUST WANT TO BE RID OF WHEN YOU ARE SAT IN OUR SECTION..”

YOU SOUND LIKE SUCH A ************LAZY ASS************* PERSON!! To say anyone is a pain in the ass shows your LAZINESS!!

If you wanted to WORK, you would be GLAD to EARN THAT PAY!!

LAZY ASS, UNCARING BITCH IS WHAT YOU ARE!! FUCK YOU!!!

You are the type of server I request NOT TO HAVE and report to managers as well as maybe corporate as well, because you are so lazy and uncaring.

“DO US ALL A HUGE FAVOR AND KEEP YOUR FUCKING STUPID OPINIONS, WHICH MATTER NOT THE LEAST TO ANY OF US TO YOURSELF.”

It’s not an “OPINION” that ***CUSTOMERS GET MENU THAT GET TO ORDER*** and YOU KNOW THAT IS THE GOD’S TRUTH!!

It’s not an opinion when you get me a refill that I didn’t want, it’s not your choice or the restaurant’s choice. THAT IS THE TRUTH that the only person whose choice it is, is the CUSTOMER’S CHOICE!!

So there’s nothing that’s an opinion here. It’s all FACTS!!

“YOU PROVE WHAT A MORONIC, CHEAP BITCH THAT YOU ARE.”

WE ARE NOT CHEAP!!! WE TIP 20% and HIGHER, sometimes 25% or more even. That’s not cheap. You are an UNCARING, LAZY ASS BITCH WHO DOESN’T WANT TO ***WORK*** FOR THEIR MONEY!!

When you open your mouth, you prove that you are a VERY LAZY PERSON, because to say someone is a pain in the ass, shows you wouldn’t want to do anything for your money. That’s not what a JOB is. A JOB IS A JOB, that means it’s (((((((((WORK)))))))), not PLAYTIME!!

Edwina December 20, 2010 at 9:34 am

You might not be cheap. You are, however, in need of many fine pharmaceuticals and some therapy.

Watch “Misery.” You sound a lot like Annie Wilkes. A LOT. I’m just waiting for you to disappear with your favorite server. The one who understands you. Oh, the ranch dressing orgies you will have!

To be clear? BATSHIT INSANE. It is YOU.

I’m not a server. I’m a nurse. I bet you’d be a swell patient in a hospital, what with your exacting standards and rage issues.

aly December 27, 2010 at 7:55 pm

wow, springs1. there is one thing i can tell you that every person who has ever served you has in common: they all go to the kitchen or side stations and talk to their coworkers about what a fucking bitch you are. people like you are the reason servers need a drink after work.

Laura January 15, 2011 at 7:30 pm

Whether or not your points are correct or not is irrelevant, it’s the extreme pettiness and rage over such minuscule issues that shows us what a tedious and annoying person you must be. Instead of scrutinizing every single move your server makes, how about redirecting your focus to the people accompanying you? How about trying to be a little more easygoing, so it’ll be more likely that you can have a good time despite *gasp* being given a new glass of coke that you didn’t want? Or to make your company more bearable for your friends and family? How horrible it must be for them if you also choose to focus your scrutiny on THEIR jobs, or their lives for that matter. I pity them more than your servers. Most of all, I pity you, because of how terrible your life must be. If your pettiness causes you to be enraged due to the tiniest faults you find in the food service industry, I can only imagine how bogged down you must be with negativity in regards to the faults you probably search for in the rest of the world.

Springs1(this is the REAL Springs1) January 15, 2011 at 9:14 pm

Laura
“it’s the extreme pettiness and rage over such minuscule issues”

I am pretty sure an issue you have may be petty to me, but not you visa, versa, don’t you think?

For example, I have read that some customers are annoyed over their server taking their dishes BEFORE everyone has finished, read up, it’s to me, RIDICULOUS to be bothered by such STUPIDITY, but YET, PEOPLE ARE!!

eatocracyDOTcnnDOTcom/2010/06/21/waiters-even-the-score/

The word DOT, is for a (.), since it won’t let me posts links on here.

Read Randy’s posts:

“3. When the server comes and removes one person’s plate while others at the table are still eating. I don’t care how many people are waiting or how you want to save yourself a little work, that is rude and an unacceptable way to imply to the other diners that they are eating too slowly and eating into your tips from the next table. ”

Do a “FIND” and you can find my response to this.

I think that’s ABSURD to CARE about that for example.

I feel 100 MILLION PERCENT OPPOSITE that is is NOT RUDE to take dirty dishes, if anything, I think it’s pretty helpful to get them OFF the table the ones that are finished. It makes NO SENSE in the WORLD to:

1. Make a customer sit with a dirty plate in front of them with possibly cold food.

2. Make customers that are waiting for a table if there are any wait longer just because some stupid ass idiot thinks they are the ONLY people in the restaurant that need dishes.

3. WHY make more work PILE UP UNNECESSARILY?

4. WHY worry about such stupidity when really that’s not important, what is important is what you receive is what you DO want and as long as they aren’t taking away food or drink you want to take home, WHY be BOTHERED by such a thing, YET, LOOK AT OTHERS HOW THEY VIEW “MINOR” things?

My point is, it’s not only me.

Also, look up on the internet how people view just being asked if they want change. LOTS of people are annoyed by it. Is that really a huge issue? To me, the much bigger issue is that if they don’t return parts of my change, that’s when it’s stealing and becomes an issue, but asking is not NEARLY as bad, but yet, LOOK at ALL the people bothered by lazy ass, servers that feel entitled to the money, serversL

Just google “Do you want change”, you see what I mean. That’s minor, but yet, people get their panties in a twist over it.

My point is what YOU VIEW is minor, I may view as major, visa versa, the difference is, I am bothered if I don’t get what I DO want in the service I am paying for, they are bothered by taking dishes that they have ZERO use for and asking if they want change, which honestly can help time for service for others. Sure, it would bother me too if the server asked if I wanted change, only because it does feel like an entitlement thing and it shows laziness, but it’s not a huge issue as some people feel as if they took the money. If they took the money, THEN, that REALLY becomes a HUGE issue, because then that is theft.

Read people’s opinions on this:
lifestyleDOTmsnDOTcom/messageboards/thread.aspx?thread=646762af-8b1c-4685-9abf-449c20b35e04&board=00000065-012b-0000-0000-000000000000

Sally O. said this:
“Am I the only one who can’t stand when restaurant servers ask if you want your change back? Today I took a friend to lunch, our bill came to about 25.00. I handed our waitress a $50.00 and she asked “Would you like me to bring you your change?”. Seriously, a 50% tip??? ”

Sorry, but while I see it’s offending, as long as they don’t KEEP the change, is THAT HUGE of an issue? YET, people are making such a fuss over taking dirty dishes they don’t need and shortening their server’s trips.

You talk about ME having issues with “MINUSCULE” issues, YET, do you honestly think it matters IN THE GRAND SCHEME of things if they aren’t even LOOKING at what you gave nor or they remembering your bill amount to take it as a $50 tip as that person did for example or that taking John Doe’s dishes away before wife Jane Doe has finished is that honestly that HUGE of a deal? To me, I don’t care if they take the dirty dishes or not unless I am at a small table or booth, but if I am at a small table or booth, I LOVE when they take the unnecessary dishes on the table so I have MORE ROOM to use what I need to use for what I am using and what the person that is finished can have more room as well. Also, other customers that are waiting to be seated can be seated faster as well, to think about if I were THEM waiting for a table that without clean dishes, you can’t seat customers.

One time, this is true, NO CLEAN SILVERWARE, which me and my husband had side salads in front of us, but due to no clean silverware, OUR WAITRESS had to clean some. People are so SELF-CENTERED they think they are the ONLY CUSTOMERS to be bothered by taking FINISHED dirty dishes. How do you think you get seated in a timely manner if there is a wait if everyone felt like Randy? The restaurant wouldn’t have any clean dishes to serve the food on, LIKE DUH, people are so stupid and self-centered!!

I feel it gets the dirty dishes out the way, so I like it when someone takes for example, because my husband eats faster than I do, that they take his dirty dishes away. which I feel MORE ROOM FOR ME.

See, YET, some people are bothered by the smallest issues.

At least what bothers me is wasting my time factors such as ordering or deciding something for me such as a refill or the check or assuming I want ketchup because everyone loves ketchup when that’s just not true, and not returning all change due to that that’s actually theft. The issue of taking dirty dishes isn’t at all time consuming for the customer if another customer is still eating and the asking if you want change isn’t but 2-4 seconds worth vs. filling a cup with an unwanted item or bringing things that aren’t wanted to a customer’s table which takes more time.

At least my issues are VALID ones. I don’t want my server wasting anyone’s time. They should be treating every single customer as if they are different since we ALL are different. That means not assuming people love ketchup or ranch, not assuming people want the check because they ask for a box/dessert, not assuming they want water/water w/lemon, not assuming they want a refill of the same drink, etc. They should be ASKING you ALL things if the customer decides not to order these things as they SHOULD BE themselves. If I want water for example, I honestly order it. I don’t depend on my server reading my mind magically knowing I want a glass of water or that I don’t want lemon with my water. They should not be pouring tea at the table. Any smart server should be getting you a NEW GLASS each time to avoid interruptions as much as most importantly mixing old watered down, somewhat sweetener mixed if it’s unsweetened tea, with new fresh tea with fresh ice. Some servers have common sense, others are stupid. WHO wouldn’t want a fresh glass and most likely the customer may not want their watered down tea anymore if they do have a little in it instead of pouring into watery tea, like DUH, WHO wants to drink that, but yet, stupid servers do it?

It is NOT my job to make DO NOT WANT LIST to ASSUME my server will assume when most don’t. It’s *THEIR* job to get what I want since **I** am *******PAYING***** them to do so.

If you people want ketchup if it’s not a table, ORDER IT as I do ranch. If you want water with lemon or water, ORDER IT!! If you want the check early, ASK FOR IT WHEN YOU ORDER YOUR entrées, if you are so bothered by asking if you want change, maybe just bring either a credit card or exact change so you won’t have that issue since you can’t change the server’s entitlement, lazy attitude, if you are bothered by dirty dishes being taken, why not put your hand on it and when they ask you if they can take it, you say “no” if you are that bothered by it. They have to think of others just as how you are able to eat, because of dishes being cleaned. If you want refills without being bothered, *****ORDER IT THAT WAY**** when GREETED!!! Just ask your server if you can get refills automatically. That’s how you get it the way YOU want it. YOU ORDER WHAT YOU WANT THAT WAY TO BEGIN WITH!!! I don’t have to tell my server “Don’t order for me”, because they know it’s not legally nor morally their choice to do so. Remember, we get menus for a REAL REASON and that reason is so our server doesn’t get to choose what WE want in the service **WE** are ********PAYING*************YOU******* FOR!!!

It’s you people that want mind readers, not me. I ORDER what I want. When I want water, I DO SPECIFICALLY ORDER IT!! I order ranch if it doesn’t come with something. I don’t EXPECT it, WHY should you? People can’t read minds you know.

“*gasp* being given a new glass of coke that you didn’t want?”

HOW can you say this issue is less important than dirty dishes being taken that are finished with or being asked if the customer wants change?

If anything, if I received something I didn’t want, I just got my time wasted A LOT MORE than 3 – 5 seconds of asking if I wanted change for them to get a coke to my table when I wanted let’s say a dr. pepper.

Also, the people like Randy that I have read more than one person out there feels like him, how can you say that how I feel is minor when at least this has to do with TIME, when people like Randy are bothered by because they feel RUSHED? At least, I am bothered by that they wasted my time and that they chose to do the ORDERING for me vs. taking dirty dishes that are finished with.

Do you honestly feel that is really important that the dirty dishes being taken from the finished people, let’s say it’s a large party of 13, think that if 5 people are slow eaters how many dishes can get cleaned during that amount of time the slower eaters are getting finished. Think of how stupid it is to keep dishes you don’t have **ANY** USE for let that bother you if a server takes them vs. a server deciding for you what you want to drink next.

At least I have a VALID reason that if I don’t get the drink I want, they have wasted my time, literally. If they guessed right, they irritated me due to that they had NO RIGHT to make a decision like that since *I* am *PAYING* *THEM*, NOT the other way around. SO YES, I should be bothered by that since it’s my right to say what I want and don’t want to drink.

So you see, you feel my issues are minor, LOOK at others. We have had servers before ask if we wanted change when we paid with a credit card a few times even. I didn’t let that affect my tip really, because it’s not that huge of an issue to me. It is rude and lazy, but it’s not the end all, be all. It’s if they don’t return my change, that’s when it’s a HUGE issue since that’s theft. I think a question of if you want change shouldn’t be that important to the tip, but A LOT, THE MAJORITY if you read a lot of people’s opinions about this question really find it REALLY offending.

To me, they are just trying to save time honestly and are being lazy most likely as well as most of the time they don’t know HOW MUCH is in the folder. They just take it and go. I agree no server should ask such a question, but it’s not a really huge deal. Did I get my food right? Did I get decent service? Did I have an attentive server that wasn’t overly attentive? Did I have any major issues? My server asked for change, but otherwise, before that, in their eyes, the server would have had 20% at least, but now, they may not have much of anything due to a question. Is that question really being that rude? Not in the grand scheme of things. It’s more of saving time and laziness in most ways more than entitlement even I feel. I do feel they feel entitled, but that question is due to that a lot of people say keep the change, so if people would quit doing that, the server would assume you would need change. See, that’s the problem, servers are going by majority even with change even. They should just bring the change without asking, problem solved. What I am saying is, to me, even if I have $100 bill on a $50 meal, I am not going to punish my server over that question. I will punish them if they don’t return all of my change, but just to ask a question is not THAT HUGE of an issue to get their panties a twitter, YET, LOOK AT THE PEOPLE THAT ARE!!

SO DON’T FUCKING TALK ABOUT ME WHEN OTHERS ARE DOING THE ***FUCKING SAME ASS SHIT*****!!! Think about it, the 2 issues I mentioned are MINOR, but these people feel they are sooooo important. Don’t just put me down, at least I have real reason, because a lot of the time, they guess wrong and waste A LOT MORE than 3-5 seconds to ask a question or to remove a dish that is finished with.

I bet something that bothers you may not bother me in the least. Think about it…….. We ALL are different and that’s why you should be serving as we ALL ARE, NOT EVER, EVER, EVER by majority or assuming anything.

“Whether or not your points are correct or not is irrelevant, ”

No, it’s not irrelevant, because the servers have ZERO rights to order for their customers without their PERMISSION to do so. We do get menus, not the servers.

Nothing is irrelevant about **FACTS** that the menus are for OUR USE as customers ONLY, NOT the servers to decide for us what we want to drink and you KNOW that’s the GOD’S TRUTH!!!!

Laura January 16, 2011 at 1:37 pm

Showing me that there are people out there who are just as petty and tedious as you are does not make you look less petty and tedious. In fact, your extremely long comment in which you repeated the same point with different examples in a redundant manner only served to make you look even more petty and tedious than before.

Springs1(this is the REAL Springs1) January 16, 2011 at 6:09 pm

Laura
“Showing me that there are people out there who are just as petty and tedious as you are does not make you look less petty and tedious.”

At least I am A LONG WAY from being the **ONLY** person that has stuff that bothers them that is minor. That was my point in all of this.

I bet there is something to me that’s minor, but it bothers you, don’t ya think?

The entire point of this, is we ALL have DIFFERENT OPINIONS about how we want things, so in order to KNOW either the server asks or the customer asks the server for what they want. That’s why you don’t go by majority. That’s why you don’t assume, because you can be wrong. It’s always better to ask. If the customer doesn’t want their server to asks question, make it clear from the greeting that you want refills automatically, that you want the check before your food even comes for example if that’s what you want, that you want a glass of water with lemon or extra lemon, that you want ketchup if none is on the table, etc. That way, you won’t be answering questions during your service and if you are a regular if they requests the same server or servers that know how you want things, you won’t have to say anything really. The servers will know how to treat you. Without COMMUNICATION, no one knows for sure anything. It’s all guessing. Sometimes they guess right, sometimes they guess wrong.

If you don’t want to communicate with your server verbally, then bring a lists of things you want and let them read it on their own, that way, you won’t even have to speak much to your server. You want to be left alone, this is a good way to do it. I don’t want to be left alone. Sure, I don’t want the server to hover, but I definitely don’t want my server assuming things and possibly end up getting something wrong to me. I don’t want my server controlling my dining experience. I want the interruption, because I want what I want in my service and I shouldn’t have to tell my server that it’s my choice, because we get a menu and we are PAYING THEM, so HOW can it be their choice? Like, DUH, COMMON SENSE here.

Service is not to tell your server how you don’t want things they assume, it’s them finding out what you do want. Why do you think they ask you what you want to eat and drink, etc.? It’s to find out what *YOU* personally want, NOT what others want at their table.

Service isn’t about assuming, it’s about KNOWING what you are doing at all times if it’s for nothing or not.

“In fact, your extremely long comment in which you repeated the same point with different examples in a redundant manner only served to make you look even more petty and tedious than before.”

I still say you have something that is important to you that means little to nothing to me. People like you are hypocrites, because they don’t look at the things that bother them that are petty, but want to criticize others for doing the same thing they do. I could be wrong, but I really feel you are just as petty as the rest of us petty people. I bet you are being hypocritical about something in your life. It could be in lines at a store or driving, etc., but there’s got to be something that pisses you off that’s not that important in the grand scheme of things. Look in the mirror, can you HONESTLY tell me you aren’t bothered by ANYTHING that is minor and really not that important in the grand scheme of things?

Laura January 16, 2011 at 8:20 pm

Didn’t you mention something before about how wrong it is to assume things? And then you go on and assume that I am petty about things too? In a rant about hypocrites, too. Very, very ironic.

Springs1(this is the REAL Springs1) January 17, 2011 at 6:24 am

Laura
“Didn’t you mention something before about how wrong it is to assume things? And then you go on and assume that I am petty about things too? In a rant about hypocrites, too. Very, very ironic.”

You never once answered my question if you get mad over something small, did you, so it looks like I assumed correctly, huh?

I think just about EVERYONE in this entire world gets mad about SOMETHING that’s petty. It could be the person in line that gets a price check or the person in line that didn’t write at least the name of the place on their check or the person in line that has to get each cent out of their purse holding up a line. It could be that someone got to cut in front of you. It could be that a person in the left lane is going less than speed limit even and you can’t pass them. It could be people that don’t use their turn signals while driving. It could be a fast food drive-thru line where the workers get your order wrong 2 times in a row.

Get what I am saying? WE ALL have things that piss us off, but truly aren’t important in the grand scheme of things. I can say, unless you are really easy going, most likely you have some type of thing that bothers you that’s small and YOU KNOW IT!! Go on, tell me I am wrong. I bet you can’t, can you?

Laura January 17, 2011 at 2:25 pm

When you don’t get an answer, you don’t get to just assume that the answer would be the one that makes you right. That would mean that since you didn’t respond to the part in my first comment where I said your friends and family probably don’t enjoy being around you, that my assessment was right. Seems silly to just jump to whatever conclusion pleases you more, don’t you think?

Sure, petty things bother us all, but there is a huge difference between mild annoyance in response to these petty things, and flying into such a rage that it stays on your mind long enough to fly off into an online rant with whole sentences in all-caps. There are those who brush dirt off their shoulders, and there are those who seem to be searching for things to whine endlessly about. You are very clearly the latter.

Jamie March 3, 2011 at 9:28 am

Springs, you are the reason I am glad I don’t wait tables and bartend anymore. If you are this offended by the way someone does their job, you should stop going to restaurants. I’m betting that at least 80% of your bad experiences can be based on your server’s reaction to your bad attitude. Yes, your lowly server is intelligent enough to recognize a difficult and whiny customer such as yourself from a mile away.

You are not the only customer in the restaurant, nor are you the most important customer there. Your server isn’t bringing refills prior to asking or using the pitcher to spite you, s/he is doing so to both save time and to ensure that you and the other customers aren’t sitting around with an empty cup. Ketchup is a commonly used condiment and some restaurants instruct their servers to bring it (as well as other condiments) to a table with certain meals, regardless of whether or not the customer requests it.

As far as the small talk goes, while there are some servers that tend to be too chatty, for the most part they are simply trying to be polite and trying to ensure they say everything they are required to. Every single restaurant I have been employed at has had a mandatory policy covering certain things I must say at each and every table! No server is going to risk their job and leave certain things out just so your cranky ass can be appeased. Who in the hell is bothered by a “how are you” anyway?

Bottom line, you are a miserable person and I feel sorry for anyone who has the misfortune of waiting on you in the future. I’m also guessing you’re a total attention whore, because this whole article and your comments screams “LOOK AT ME EVERYONE!! PAY ATTENTION TO ME!!!” And sadly, by leaving this comment, I’ve given you some more attention.

Springs1(this is the REAL Springs1) March 3, 2011 at 8:47 pm

Jamie
“Springs, you are the reason I am glad I don’t wait tables and bartend anymore. ”

You are the reason why I request not to have people like you. If I am not happy with a server, I request not to have them.

“If you are this offended by the way someone does their job, you should stop going to restaurants.”

“Someone” is VERY, VERY, VERY, VERY, VERY DIFFERENT than ALL servers. I like the way SOME servers do their job, just not ALL.

“I’m betting that at least 80% of your bad experiences can be based on your server’s reaction to your bad attitude. Yes, your lowly server is intelligent enough to recognize a difficult and whiny customer such as yourself from a mile away.”

No, NOT AT ALL!! You can be nice as pie and STILL the server not apologize. The servers also know that even if a customer is mad about something they did wrong, they know if they APOLOGIZE, it will make their TIP A LOT BETTER in mostly all cases, but YET, most don’t even bother to say “Sorry about that” even. I even tell them “Thank you” when they bring the forgotten item for example, but STILL NO SORRY to speak of. It’s THEM, NOT ME!! YOU ARE VERY WRONG ABOUT THAT!!

“You are not the only customer in the restaurant, nor are you the most important customer there.”

I NEVER said I was and by all means I am NOT the most important, I am JUST as important as anyone else in there.

We have been a few times at restaurants where WE WERE the ONLY customers, for real and it wasn’t anywhere near closing time either. These were small restaurants during off hours like one was in mid afternoon, the other was around 5p.m. on a Sunday night.

“Your server isn’t bringing refills prior to asking or using the pitcher to spite you, s/he is doing so to both save time and to ensure that you and the other customers aren’t sitting around with an empty cup.”

It’s not saving time if the customer doesn’t want it, is it? It’s WASTING TIME. Also, by pouring tea for example into old watered down tea, WHO WANTS THAT? I sure as hell don’t.

If the cup is with a drink they didn’t want, WHAT was the POINT OF IT, HUH? You just wasted time and took control when it wasn’t all about you attention whore. You, you, you all what *YOU* want and you aren’t even paying the customer, **THEY** are paying you. You aren’t drinking the damn drink either, so WHY should YOU have a say so in it?

Saving time, NO, more like LAZINESS why they do that. They don’t want the EXTRA STEPS YES, THAT IS WHAT IT IS REALLY ABOUT. It’s about control and laziness more than saving time.

Instead of coming to my table, you would rather get refills for my table without asking, which means didn’t make another trip. I call that lazy, I don’t see how you can’t see that?

“Ketchup is a commonly used condiment and some restaurants instruct their servers to bring it (as well as other condiments) to a table with certain meals, regardless of whether or not the customer requests it. ”

WHAT does THIS have to do with ********YOUR SERVER ASKING******* if you want ketchup when they are taking your order? WHAT AN IDIOT WASTING VALUABLE TIME TO SAVE a 2-3 second sentence!!

It’s not up to YOU to decide if I want a condiment of any kind, it’s up to ME, because ((I)) am PAYING YOUR ASS, NOT YOU PAYING ME!!! If you were paying me, THEN, I could understand the control issue you have, but since you aren’t, you have ZERO RIGHTS to control the service.

It doesn’t matter if you are instructed to, because you can simple **ASKS** to avoid getting the ketchup for nothing you idiot. HOW STUPID ARE YOU? So what if you are instructed to bring something if the customer doesn’t want it, you have just wasted your time not only getting it, but then bringing it only to bring it back. HOW STUPID IS THAT, HUH?

It’s not up to YOU, so why make it out to be?

“Every single restaurant I have been employed at has had a mandatory policy covering certain things I must say at each and every table!”

I know this already. Mostly about upselling.

“Who in the hell is bothered by a “how are you” anyway?”

Do you realize how many **SERVERS** complain that when they ask their customers how they are doing, they answer “Diet coke” or something like that?

Obviously, MANY, MANY, MANY people are in a rush to drink and eat, not just me.

I am not bothered at all if I know someone, but a stranger, YES, I don’t know if I want to know them in that manner yet. I have to see if their service is good or not. Would you want to be good friends with a non-tipper or a 10 percent tipper? I doubt you would, so it’s the same for us customers.

“Bottom line, you are a miserable person and I feel sorry for anyone who has the misfortune of waiting on you in the future. ”

That’s YOU, because you want the (((((CONTROL))))) in the service. You want to go by MAJORITY instead of INDIVIDUALITY, which individuality is the way it’s SUPPOSED to be since you are getting an individualized tip.

“I’m also guessing you’re a total attention whore, because this whole article and your comments screams “LOOK AT ME EVERYONE!! PAY ATTENTION TO ME!!!””

No, the fact that service is supposed to be what the ***********CUSTOMER*********** wants and NOT at all what the **SERVER** wants is the entire point.

It’s not my server’s choice to order for me ANYTHING, whether it’s ketchup or a coke. That’s MY CHOICE, NOT YOURS!!! My server should be asking when they greet me if I would like refills without being asked. This way, you know if you can order for me or not, because in a way, if I say “yes”, I am ordering for myself many refills all at once.

Why don’t the customers that want refills without being asked just **ORDER** in that manner as they SHOULD just as if they want their check immediately or anything like that?

I will not waste my time telling my server “Don’t order for me”, because it’s common sense, ***I***AM THE CUSTOMER HERE THAT GETS TO DO THAT, NOT YOU!!! Especially, most servers don’t give refills without being asked, so why waste my time?

Should I have to ONE UP the servers for every fucking thing they might assume? HELL NO, that’s ridiculous. It would be a huge lists very long if that were the case.

You talk about attention whores, the service seems to be all about YOU in what *YOU* want to give them, whether it’s refills or ketchup. It’s all about YOU deciding, not letting ***THEM*** decide what **THEY** want when ***THEY ARE PAYING YOUR ASS***!!

I am talking about if you were still a server or if you ever went back to it.

Springs1(this is the REAL Springs1) March 4, 2011 at 6:22 am

Jamie
One more thing:

I had a waitress once for example, she brought ketchup after me giving her a TYPED ORDER even of my food orders, so I didn’t have ketchup listed even. This was at a restaurant of course that didn’t have ketchup on the table, which most do already have it on the table already. Then, as we were eating dessert, she brings the check without us telling her we wanted it and she never asked about if we wanted the check when we ordered dessert as any GOOD server would. We told her I am probably(which I did) going to get another margarita. So TWO TIMES she messed up. TWO TIMES she ASSUMED. WHY at EVERY FUCKING ASS ISSUE I should have to spell it out per say by making sure I ONE-UPED YOU by basically telling you “I don’t like ketchup” and “We might order another drink so we aren’t ready for the check yet” when we placed our dessert order?

One time a waitress thought just because I asked for a box, that meant we weren’t ready for dessert. Sometimes we have MADE ROOM for dessert. It doesn’t ALWAYS mean the people at the table are full. A good server would have asked if the customer wanted dessert or anything else. THEN, I can see bringing the check if I declined dessert or anything else, but not just because I asked for boxes or a box.

Other times, the servers brought the refills without asking permission first and they were sent back, because I wanted something else.

Twice, I had servers that assumed I wanted no bbq sauce on ribs just because I ordered “2 sides of bbq sauce”, that assumed “ON THE SIDE” instead of “SIDES”, because they didn’t **LISTEN** and ASSUMED.

I had a bunch of servers assume just because I ordered an extra condiment with an item that I didn’t want what came with the item that it was a substitution as it is somehow to them IMPOSSIBLE to like more than one sauce or that(which most of these were appetizers that are shared a lot of times) that one person may want one sauce, one person may want the other.

The biggest issue once was where my husband(at the time my fiancee’) and I had ordered 2 appetizers and 2 entrées. My husband(my fiancee’ at the time) ordered first his appetizer, then his entrée, then I ordered my appetizer, then my entrée. His appetizer came, then time went on, no sign of mine. I even ordered a huge full rack of ribs meal even for my entrée. Well, we saw the waiter eventually, we asked him where my chili cheese fries were, he was like “I THOUGHT YOU WANTED IT WITH YOUR MEAL”, then I replied “I NEVER SAID THAT.”

See assumptions get you in trouble. He assumed ALL CUSTOMER ALL THE TIME SHARE APPETIZERS. I didn’t want the onion rings and he didn’t want the chili cheese fries, so we decided we’d just take back the leftovers since we were going to have too much food. HE ASSUMED WRONG. WHY should I have to ONE-UP you one EVERY FUCKING ASS ISSUE that is NOT WITHIN THE NORM? You are supposed to be serving me as if everyone is DIFFERENT, NOT THE SAME. I read on the menu “APPETIZER”, so unless I wanted it as or with my meal, *****I***** as the customer would have to speak up myself to tell the waiter that, otherwise, the MENU RULES WHEN I GET THE FOOD I GET, NOT THE WAITER!!

Yes, these issues aren’t in the norm, but you are supposed to be acting like everyone is the same, because they aren’t. Some people order after they get a dessert. It’s not the norm, but some people do. Some people make room for dessert by packing up their food in boxes for another meal. Some people want 2 appetizers, 2 entrées. Some people want more than one sauce. Some people want something else to drink by switching up.

I had 2 servers at Red Lobster assume I didn’t want onions that COMES in their side garden salad just because I asked for no cucumbers, no tomatoes, yet if I went to McDonald’s, they wouldn’t assume I didn’t want the lettuce, cheese, or special sauce on their big mac if I asked for no onions and no pickles, now would I most likely? I don’t have to tell you what already comes in the item such as croutons. I didn’t say I didn’t want the onions, WHY ASSUME?

I am not supposed to act like you are going to assume. I read the menu and KNEW an appetizer is supposed to be served as an appetizer. I know that I am the customer that gets to place my order for a refill or you can ask me, which preferably you can ask me. I know that people can order more than one sauce and I wouldn’t assume anything like that. I would LISTEN to the customer if they would say “sides” vs. “on the side” and if I had any doubts, I’d ask the customer. I ordered my side salad at Red Lobster correctly, it’s these servers that didn’t ****LISTEN**** to WTF I said. They don’t know how to take an order, yet, at McDonald’s I wouldn’t have any problems there with assumptions like that. Go figure?

QUIT ASSUMING!!! That’s the KEY to being a successful server to not make mistakes. Not everyone wants things the same way. WHY assume that everyone does when you know that EVERYONE is DIFFERENT in this world that likes different things? WHY assume? I am not supposed to have to tell you that I want things differently. It’s your job to cater to MY PERSONAL NEEDS AND WANTS. It’s not my job to assume that you will assume all things. Especially, because most servers DON’T do the assumption thing. They ASK you what you want. They don’t assume. You know why? They saw they were wrong about things at times. They probably got things wrong, that’s why.

Springs1(this is the REAL Springs1) March 4, 2011 at 6:23 am

typo
“Yes, these issues aren’t in the norm, but you are supposed to be acting like everyone is the same, because they aren’t.”

I meant AREN’T supposed to be. Sorry.

Whitney May 3, 2011 at 10:55 am

I hope to god you walk into my restaurant. You would be kicked the fuck out :) .
and I would love the pour a drink over your mostly-likely fat ugly face :)

N D July 14, 2011 at 1:28 am

Based on your comments, I have to wonder why you EVER eat in restaurants. It is perfectly clear you are incapable of enjoying the experience, so why subject yourself to it? We will all be happier if you just eat your extra BBQ sauce at home. PLEASE.

Netko July 22, 2011 at 1:10 pm

Oh my god. Springs you clearly have some self-confidence issues.
I just skipped everything you wrote because I’m not about to waste my life on reading novels about how someone didn’t do what you wanted, how you wanted. If you want a 5 star service go to a 5 star restaurant.

And as for your posts- please try making them shorter and don’t put words you think are important in the sentence in capital letters. It screams stupidity and it is generally interpreted as yelling. Also, don’t quote every other sentence because you seem like you can’t comprehend a whole reply so you chop it in bits out of context that might be offending. Even if you can you just seem like a bitch who’s always splitting hairs about everything.

Springs1(this is the REAL Springs1) July 24, 2011 at 7:09 am

Netko
“If you want a 5 star service go to a 5 star restaurant.”

The times we have gone, the service was WORSE. WHY you people are SO STUPID as to think that the restaurant and the prices are going to all of a sudden make a GOOD server that works their butt off, huh?

If anything, it’s worse at 5-star restaurants. They have water boys that give you water without ordering it for example. Not everyone wants that.

We have had bad service at most of the 5-star restaurants we have been to. Forgotten margarita from the bar I had to remind the waiter(our bill was almost $300 for just the 2 of us) and he took a long time like almost 10 minutes to get refills as well as first soft drink I ordered. He didn’t even say he was sorry for forgetting the margarita even.

Another time, a wrong price on the check and the waiter blamed the menu. Do you realize that the restaurant doesn’t make the service good is the **PERSON** serving you? You are stupid, you really are.

sydney October 6, 2011 at 7:00 am

“I’M SMARTER THAN YOU ARE, LIKE DUHHH!” – There is no way you graduated high school in 1995. I’m a mere 22 years old and I haven’t spoken that way since I was in elementary school. What happened to you that has caused you to feel so strongly about a bottomless refill that you aren’t obligated to drink? And, ketchup. Did a waitress/waiter become so pissed off at you for acting like a complete bitch and throw it at your head? I hope. I put myself through school by serving to become a counselor for people like you. Now, as a counselor I would assume you have experienced some sort of trauma as a child and have subsequently developed a personality disorder of some kind. You have too much rage, which implicates you need to be heard and you feel you must “make” other individuals care about your wants and needs. You are not well. I would prescribe some sort of antidepressant combined with a benzo. Now, I’m gonna be real. WHAT IN THE FUCK IS YOUR PROBLEM, LADY? YOU ACTUALLY TYPED OUT YOUR GODDAMN ORDER AND GAVE IT TO YOUR SERVER? GET YOUR UPTIGHT, PATHETIC, ENTITLED SELF-RIGHTEOUS ASS OUT OF RESTAURANTS IF THEY CANT PLEASE YOU 1,000% OF THE TIME. WE ARE PEOPLE. PEOPLE HAVE FEELINGS AND EMOTIONS! YOU ARE NOT THE ONLY PERSON YOUR POOR, UNLUCKY SERVER HAS! NO ONE GIVES A RAT’S ASS ABOUT THE INFINITE WISDOM YOU GAINED WHILE WORKING AT A DOUGHNUT SHOP. AT SAID SHOP, YOU DIDN’T HAVE BUT —ONE– PERSON TO PLEASE AT A TIME! YOU HAD ONE PERSON TO PUT ALL YOUR ENERGY TO AT THAT TIME, UNLIKE YOUR SERVER WITH A WHOLE SECTION. YOU ARE NOT THE CENTER OF ANYONE’S WORLD EXCEPT YOUR MAMMA! GOD BLESS YOUR HUSBAND, IF YOU ACTUALLY MANAGED TO TRICK A POOR SOUL INTO MARRYING YOU. YOU MUST HAVE GOTTEN YOUR STUPID ASS HANDED TO YOU IN ANOTHER FORUM, BECAUSE YOU HAVE THIS EXCESSIVE NEED TO POINT OUT EVERY SINGLE FLAW IN SOMEONE ELSE’S POST ON HERE. GOD FORBID I HAVE A TYPO IN THIS PARAGRAPH. STOP BEING SUCH A BITCH ON THE INTERNET, TROLLING FORUMS, TRYING TO FIND A GOOD SPOT TO JUMP IN AND GIVE YOUR TWO CENTS. NOBODY GIVES A FLYING FUCK ABOUT YOUR OPINION. NO ONE IS GOING TO “SEE THE LIGHT” IF YOU REPEAT THE SAME DAMN THINGS OVER AND OVER! “I’M IMPORTANT, REFILLS AND KETCHUP”, “I’M IMPORTANT, REFILLS AND KETCHUP”, REPEAT UNTIL BRAIN BLEEDS. I’M GOING TO HAVE NIGHTMARES ABOUT REFILLS AND KETCHUP SINCE YOU CANT STOP REPEATIN YOURSELF. I just, I can’t anymore. You need to get laid. Sadly, when I picture what you look like in my head I see a short, fat, beast of a woman whose husband calls every night telling you he has to work late so he can have a little peace before he has to come home to you. I hope you haven’t reproduced. For the rest of the world, please don’t. Please, don’t inflict the population with offspring carrying your genetic makeup. It’s just not right, and should be against the law. We couldn’t take it. Too bad I’ll probably never get on this site again to see your illogical rebuttal. I think my head would explode from the lack of everything in your upcoming statements, so it’s best I don’t. I leave you with this to gnaw on, get a life already. Get a job, for fuck’s sake get a parrot so it can repeat every disturbing and idiotic thing you say back over and over. Teach it to say, “I didn’t want a refill and I don’t like ketchup”, then your poor, dumb husband won’t have to pretend he likes the sound of your voice when you tell him how much smarter you are than the rest of the world. But.. then you have to consider he might enjoy listening to your new parrot so much he runs off with it and your left with no one to harass. Forget the parrot now that I think about it.. or don’t. It’s your call this time. I digress, because I know for a fact I seem just as insane as you for leaving such a long ass comment. Take a big, strong fucking pill and never bless another restaurant with your logic again. Have a great day, precious.

sydney October 6, 2011 at 7:28 am

Sorry, but I’m going to let you know one more time how stupid you are, how much you’re disliked by your neighbors, and how much I wish your father would have pulled out or flushed you down the shower drain/toilet. I hope my words get stuck in your head like an earwig and pick at your subconscious and self-worth. I hope you get some help, too. I almost feel bad for you right now because I know when you read this, knowing others will read this, you’re going to open up Word on your computer and type me a long, thought out reply to make yourself feel better. You’re going to pick at my response, chop it up into sections and tell me, “I’m not stupid, you are!”, and you’re going to feel a little better knowing you had the last word. Me? I’ll never give a damn about you or think about you again. You’ll remember everything I said to you though.

sydney October 6, 2011 at 7:51 am

Damnit, there goes my tip. Have a nice day!

Springs1(this is the REAL Springs1) October 6, 2011 at 8:06 pm

sydney
“There is no way you graduated high school in 1995.”

Yes, I did, may of 1995, I am 34yrs old, born in 1977. I have wayyy more LIFE experience than you have idiot.

“What happened to you that has caused you to feel so strongly about a bottomless refill that you aren’t obligated to drink? And, ketchup.”

The fact that service is paid by the *INDIVIDUAL* customer, NOT by majority, therefor, they shouldn’t be anybody making decisions about your service if they aren’t ********THE PERSON PAYING*********, should they?

What happened to servers ****ASKING**** QUESTIONS INSTEAD OF ASSUMING THINGS? WHY ASSUME WHEN YOU COULD BE WRONG? WHY ASSUME AND POSSIBLY WASTE TIME? THAT’S HOW STUPID YOU ARE TO RISKS WASTING TIME!! I have sent server back with refills and ketchup bottles before. They wasted their time. Is that smart to waste time? NO, it’s not.

“YOU ACTUALLY TYPED OUT YOUR GODDAMN ORDER AND GAVE IT TO YOUR SERVER?”

You don’t get it, do you? SOME SERVERS ARE TOO FUCKING LAZY ASS AND UNCARING TO ********WRITE******** MY ORDER DOWN, then they FUCK UP THINGS 99% of the times they DON’T WRITE MY ORDERS DOWN, because I order MODIFIED ORDERS, NOT just as it comes.

Also, I tend to forget my own order, so it makes it easier.

Also, in a loud restaurant, it’s easier that the server will understand things rather than think I said “No bbq sauce” when I said “EXTRA” bbq sauce for example.

Also, I have been THANKED, YES, THANKED from a waitress once because she said it made it easier that she could just give it to the cooks.

I am actually********HELPING********** THE SERVER, NOT HINDERING THEM. WHY can’t you see that it’s better for ALL if I hand an already typed or printed order, huh?

I want PERFECT SERVICE. By typing out my own order, NOTHING can get confused most likely. I mean if I say “ONLY” and list those items, HOW can you fuck up as often?

I don’t want fast food service meaning I want my order 100% correct as far as them understanding what I want when I place my order and when they bring out the food for any obvious errors that they don’t have to touch the food to notice mistakes such as a side of ranch missing.

Don’t you get, I’d RATHER give them 25%-30% for them not to give me bad service, so this is a GOOD WAY of doing so. I have had pretty good luck with my typed orders over the years. I have been doing this since 2005 I think or so. It’s all because of the lazy servers that refuse to write down your order, I forget what I want to order sometimes, they can hear exactly what I am saying in a loud restaurant, and they won’t get confused as easily.

“GET YOUR UPTIGHT,”

I have EVERY RIGHT to get what **I** want for **MY HARD-EARNED MONEY**, just as you do, just as ANYONE DOES.

“PATHETIC,”

No, you are pathetic, because you are too young to understand life. I bet you hardly have eaten out much in your lifetime, have you? You don’t sound like you have.

“ENTITLED SELF-RIGHTEOUS ASS OUT OF RESTAURANTS”

Just as the servers feel entitled to their tip, I feel entitled to good service if they want my money.

WHY can’t I be entitled to good service if I am WILLING TO PAY FOR IT AND DO PAY FOR IT WHEN I HAVE GOOD SERVICE?

I feel the people that are cheap asses shouldn’t feel entitled. WHY do you feel I shouldn’t be entitled if I am paying them very well?

“WE ARE PEOPLE. PEOPLE HAVE FEELINGS AND EMOTIONS!”

We are TOO. Most servers don’t care about our feelings and emotions, so WHY should we care about theirs?

I had one waitress say “I don’t add it up” when we were overcharged on a price. Does that sound like she care about anyone else’s money except her own?

I had 4 servers over the years ask if **I*** could remind them of the condiments I ordered. Whatever happened to the person getting PAID HERE DOING ALL OF THE WORK? I mean, if they were paying me, I’d be glad to remind them, but the customer has NO JOB, it’s the SERVER that has the job of reminding themselves by WRITING IT ALL DOWN.

One was at Denny’s when I ordered 3 syrups, 2 butters he said “You might have to remind me”, which I responded “Why would I have to remind you if you write it down?” Needless to say he didn’t have anything to say then. WHY you think I have written orders? Because of LAZY ASS, UNCARING people like that and you are telling ME that you have feelings, we have feelings too. That shit should NEVER be told to a customer to make them do work. If were getting paid from the server, I’d be glad to help out, but we are paying the server, not the other way around.

“YOU ARE NOT THE ONLY PERSON YOUR POOR, UNLUCKY SERVER HAS! ”

I know that, but that doesn’t mean you treat each person at each table like they don’t mean anything if you want that good tip at the end.

In other words, you have to care about EVERY SINGLE THING you are bringing to the table as far as things that are in your control.

“NO ONE GIVES A RAT’S ASS ABOUT THE INFINITE WISDOM YOU GAINED WHILE WORKING AT A DOUGHNUT SHOP”

I didn’t learn much from being there honestly. I learned all of the things I say through BEING A CUSTOMER IDIOT and NOT at a donut shop.

“YOU DIDN’T HAVE BUT —ONE– PERSON TO PLEASE AT A TIME! YOU HAD ONE PERSON TO PUT ALL YOUR ENERGY TO AT THAT TIME, UNLIKE YOUR SERVER WITH A WHOLE SECTION.”

This isn’t true at ALL, NOT AT ALL. Sure, there were slow times, but in the morning shifts, you have MANY people. On sunday’s they’d have 5 or 6 people working the counter compared to the 2 people during the week. Drive-thru had a lot of the sales and to-go orders. They did have people eating inside as well. We served real food like burgers, chicken sandwiches, biscuits, croissant, etc. We didn’t just serve donuts. Sometimes just from 6a.m.-12p.m. on a Sunday, they’d do $1,700-sometimes 2,000 in sales. That’s a lot for that little bit of time at a donut shop/diner. Of course it wasn’t always busy like that, but sometimes it was.

So no, it’s not one person at a time when at certain shifts like the afternoon shift you were by yourself so if it got real busy(usual in the winter months), they’d be no one to help, so it was pretty overwhelming sometimes.

As I said above, I did NOT LEARN A DAMN THING from the donut shop, so QUIT MENTIONING IT!!

I NEVER SAID IT WAS THE SAME. IT’S NOT THE SAME AT ALL. I just mentioned I at least served customers food compared to not serving customers food at all. Where I worked was similar to fast food, NOT a regular sized restaurant.

“STOP BEING SUCH A BITCH ON THE INTERNET, TROLLING FORUMS, TRYING TO FIND A GOOD SPOT TO JUMP IN AND GIVE YOUR TWO CENTS. NOBODY GIVES A FLYING FUCK ABOUT YOUR OPINION. ”

I can do what I want. WHO THE FUCK ARE YOU TO TELL ME YOU BABY”WHA WHA”. Seriously, you are only 22yrs old. I was 22yrs old 1999.

If you don’t give a fuck, WHY THE FUCK DID YOU SPEND YOUR QUALITY TIME WRITING TO ME HUH? YOU STUPID FOOL!!

Obviously, people wouldn’t write back if they didn’t give a fuck IDIOT!! That proves you the HELL WRONG!!

“I’M IMPORTANT, REFILLS AND KETCHUP”

Wait a second, didn’t you just say “WE ARE PEOPLE. PEOPLE HAVE FEELINGS AND EMOTIONS! ”

So your feelings count, but NOT the customer’s doesn’t, right?

What a SELFISH, INCONSIDERATE person you are! You are a VERY MEAN person, you really are.

“I hope you haven’t reproduced.”

I don’t know WHO want all that responsibility of being a parent. I sure as hell don’t want that crap. I has NOTHING to do with why you don’t want me to reproduce. It has EVERYTHING to do with I don’t want that type of crap in my life. I want FREEDOM and to be able to spend the money on myself. Do you honestly think we’d have the money to eat out as often or me have time to write on the internet if I had kids? You have to be kidding me if you would think I’d have the time with kids to do this or had money to go out to eat like that. YOU ARE AN IDIOT!!

“fat,”

NO, I weigh 98lbs, I am short 5’0″.

“but I’m going to let you know one more time how stupid you are”

That’s YOU that’s too stupid to know WHO IS HOLDING ON TO THE MONEY YOU MAKE IF YOU ARE A SERVER. The person that decides what amount you make is the customer, so you are at THEIR MERCY, NOT THE OTHER WAY AROUND IDIOT!!

“You’ll remember everything I said to you though.”

How inexperienced you sound is how I will remember you. You don’t sound like you go out to eat much or have had bad service of any kind or very often.

You are a young-in. You don’t know much about LIFE.

“NOBODY GIVES A FLYING FUCK ABOUT YOUR OPINION. ”

If no one gave a care, you wouldn’t be writing to me, and WHOLE LOT OF OTHERS WOULDN’T. Didn’t you see my comments on my blogs. Sure some are mine out of the comments, but A LOT are other people. THEY CARE, otherwise, WHY would they waste their time writing to me like YOU ARE? Obviously, just like you, they feel like they aren’t wasting their time and actually CARE about my FACTS, NOT all opinions, some things I have said are FACTS .

Honestly, service should go by individuality because you can guess wrong. That’s why it’s always better to ask. If you don’t like questions, YOU open your mouth to say what you do want.

“Teach it to say, “I didn’t want a refill and I don’t like ketchup”,”

I don’t have to say I don’t want a refill and I don’t want ketchup. The server should be catering to ME since I am the customer *****PAYING******* them, NOT THE OTHER WAY AROUND. YOU SERVERS ARE AT OUR MERCY IF YOU WANT OUR MONEY!!

sydney October 6, 2011 at 9:55 pm

HAHA!! Thank you so much for taking time out of your day to write me back, how kind! I understand how busy you must be between writing on your blog about being a good server, when ironically you’ve never had the pleasure of having that occupation, and let’s not forget being a full time troll. You must be exhausted! I hope I made your blog, by the way, but I’m sure you don’t need another person reminding you how fucking dumb you are and decided not post it. I’m sure I’m not the only person relieved to find out you don’t have children. For once, being a stupid, selfish cunt has helped another person. I’m going to be honest; I didn’t even read past the first few sentences in your reply. When I started to realize I had already won the debate simply because I have a wonderful life with my daughter and husband, I didn’t find it necessary. Sweetheart, you’re a joke. I did think it was funny when you called me a stupid fool, or something to that degree. In my 22 short years on planet earth, which is a nice place to reside — come visit sometime, I always thought being a fool meant you were stupid, so it’s unnecessary to add the extra adjective. Something I learned while I was in college. Hey, when you went to college, community that is, did you even earn a degree? I didn’t think so either, but hey, never assume, right? I know I’m a bitch. I know I’m a big meanie-head with a potty mouth, too. You’re making me blush.. :) My goal has been met. I have accomplished my mission and you dove right in. Thanks for that, now I can sleep peacefully knowing you couldn’t help yourself and you were going to implode if you didn’t “GET ME BACK”, haha.. goddamn, I love my life. I bet when you told your poor husband about the mean 22 year old that said you should get a parrot, he got real, fucking quiet. I mean, who else are you going to talk to since you are one of those women that never receives that promised call back from the only other female that talks to you. You’re one of those annoying women that has no self-confidence because at 98 lbs, you still NEED to tell the world. Bitch, I’m 89 lbs and 5’2″. I was probably your worst nightmare in school. NO ONE GIVES A FUCK ABOUT THAT! No one gives a fuck about your opinion .. still. It’s time I get some rest, because unlike you, I have a wonderful reason for getting out of bed everyday. Have a great time replying to me, but don’t have too much fun. I’ll never read it, twat. Take care :)

BAHAHAHA! !! October 7, 2011 at 4:02 am

Sydney, you beautiful, delightful orchid. Marry me.

Sydney October 7, 2011 at 4:12 am

I will.. *blushes* I googled her screen name and she has SITES dedicated to simply hating her! I read a few until I came across someone who said she looks like the governator’s mistress earlier in life, hahaha.. and the mistress wasn’t, ehh.. you see my point. How miserable it must be knowing you have thousands of people calling you names and belittling you on a regular basis. I would honesty think at 34 years old, this nut would know how to conduct herself in a ladylike manner.

Brad October 7, 2011 at 4:32 am

I’m not entirely sure if another human could have made someone feel like shit as eloquently as you, my dear. She’s not worth a damn though. She is, like you said, one of “those” crazy, lonely women. I don’t feel bad for her at all, but I hope she doesn’t kill herself eventually after she’s been calling people names and just being downright ignorant for nearly 7 years now. She has made this her “business”. This is what she does. I looked her up, too. She gets on any site she can, including baby gaga.. uh, why would you get on that site to annoy thousands of pregnant women. Thats similar to jumping in a pool full of eels and piranhas. Bold, she is. I’m from Louisiana myself and would love to “serve” her.

Wes October 7, 2011 at 4:52 am

Sydney, you do have a gift. Brad and me arent tryin to blow up your phone or laptop, we just now saw this site and found this thread. Fuckin amazing. Dude, really? We, the servers, arent at your mercy, it’s more so versa.. haha.. at this point, we just want to do everything as quickly as possible to get you out of our diner. Me and B are glad knowing weve got a great boss who would either call the police after you got out of hand.. and trust us, you would.. or take you by the coat and toss your ungrateful/entitled wide ass out tha’ door! If you grew your own food and cooked for your “husband”, you could stop subjecting yourself to so much “incompetence”, but you don’t cook for your husband, or you wouldn’t be going out to eat as much as you do. Really? You stay home all day and call yourself a house-wife? You’re a burden. Give him a reason TO COME home lol Oh, yes.. almost forgot about this.. you exploded into a mountain of rage when Sydney called you out for talking about refills and ketchup over and over, as if no one else wasn’t noticing.. then you come back and say “let it go!” or “get over it!”. Maybe she would if you hadn’t of drilled it into about 50 peoples’ heads over and over and over… Unstable. That is you. Get off the computer and do something, maybe clean the house and cook dinner for your “husband” and yourself. That way, if he was smart, he could treat you the same way you have treated your waiters/waitresses.. he has probably never had a meal prepared by his own wife the entire time you have known him. That, you incompetent twit, is sad.

...continued from above October 7, 2011 at 4:58 am

OH. Since from what I understand you have been getting on mother and baby websites to vomit your idiocy on innocent people, you better knock it the FUCK off. No more games. My wife is pregnant and loves that site. She can keep track of her pregnancy and learn about our child’s development. If I see your name pop up in a forum, thread – whatever that my wife has/is posted/posting in, you can bet your fucking ass I will have an attorney filing charges against you, including; Harassment, defamation of character and anything else I can think of with my attorneys help. Get off those sites immediately, or I wont waste anytime in getting with my attorney. You have no business being on there. it’s not for selfish women like you who don’t want their life weighed down with the responsibility of another little human. Don’t test me, lady.

sydney October 7, 2011 at 5:05 am

I printed out screen shots to show my friends, if she was that stupid to keep mouthing and getting on babygaga, so I would use those in case I decided to initiate a course of action to be taken against her just for the hell of it. I already saw her MySpace.. haha… I’ll have to get you my email somehow so we can laugh at her expense when the day hasn’t ran so smoothly, lol.. anyway, too tired to think straight anymore. Must sleep. I’m not getting back on here, but I’ll get you my email somehow. B’Bye!

carolynne October 7, 2011 at 9:44 am

LMFAO!!! Although I wouldn’t normally wouldn’t compliment someone for rising language, I have to compliment you on saying what everyone else was thinking, and with so much maturity. She can’t seem to contain herself.. she gets so frazzled over things others say to her she can’t think straight and she stops being able to form complete sentences loll. What I thought was funny was you telling her you use to work your way through school being a waitress.. and she says you’ve probably never been in a restaurant lolol. Honey, you’re more mature than a 34 yr old woman. She needs to grow up. You are probably one of the most mature 22 yr old “young ins” she has ever had the pleasure of debating. Oh, and thank goodness she hasn’t had children. You’re right. She is too selfish and self centered to be a good or decent parent.

Springs1(this is the REAL Springs1) October 7, 2011 at 7:31 pm

Sydney
“When I started to realize I had already won the debate simply because I have a wonderful life with my daughter and husband, I didn’t find it necessary. ”

What debate? You haven’t won SHIT!! I wouldn’t want your life. I LOVE having not kids. I can do what the hell I want, WHEN the hell I want.

“Hey, when you went to college, community that is, did you even earn a degree? ”

Yes I did, but does that really matter when we are taking about COMMON SENSE SMARTS? I mean, some of these servers that are BOOK SMART have the common sense of a pea. Seriously, some of the idiots that bring you stuff and I know MORE about the menu than they do. It’s pathetic, it really is.

So go ahead, act like book smart means common sense smart, because it truly doesn’t.

“You’re one of those annoying women that has no self-confidence because at 98 lbs, you still NEED to tell the world. Bitch, I’m 89 lbs and 5’2″.”

So are YOU HYPOCRITE!! Seriously, you are doing it too, so what’s your point? I am not going to let someone say I am fat when I am not.

“No one gives a fuck about your opinion .”

If they didn’t, YOU and ALL THE OTHER PEOPLE THAT RESPOND TO ME HERE AND ALL OVER THE INTERNET WOULDN’T WASTE THEIR TIME IDIOT!! YOU ARE STUPID, YOU REALLY, REALLY ARE!! They obviously care, so do you, to take YOUR PERSONAL TIME TO RESPOND when you can find BETTER things to do like get an orgasm, eat, watch tv, spend quality time with your daughter and husband, etc. Instead, you choose me, I’m FLATTERED, ahhh….

“I’m going to be honest; I didn’t even read past the first few sentences in your reply. ”

Then WHY are you bothering to reply then?

“For once, being a stupid, selfish cunt has helped another person.”

You are a selfish person, because if you were caring, you’d *CARE* if the person that doesn’t want refills or ketchup. You’d CARE about their time and their dining experience as INDIVIDUAL PEOPLE.

“I already saw her MySpace.. haha…”

NOPE, people have made fun of me. That’s NOT MINE. I don’t have a myspace page or a facebook page or anything like that.

I can make a page called sydney, does that mean it’s YOU? NO, it doesn’t, does it?

My blogs are on blogspot, livejournal, and xanga. I have many, MANY forum posts over the years as well.

Springs1(this is the REAL Springs1) October 7, 2011 at 7:47 pm

Wes
“We, the servers, arent at your mercy, it’s more so versa.. haha.. at this point, we just want to do everything as quickly as possible to get you out of our diner. ”

Actually, NO, it’s not. YOU ARE THERE FOR THE **MONEY**, therefore, you do as *WE* WANT, NOT WHAT SOMEONE ELSE WANTS OR WHAT YOU WANT, it’s all about the *CUSTOMER*, NOT YOUR SERVER!!

SO YES, you servers out there are out OUR MERCY if you want our money. That’s why the tip is at the END, so there’s an INCENTIVE to try your best rather than getting paid no matter what you do wrong.

“You stay home all day and call yourself a house-wife?”

I work 40hrs a week.

“maybe clean the house”

I have already cleaned the house.

“he has probably never had a meal prepared by his own wife the entire time you have known him. That, you incompetent twit, is sad.”

A box meal or something easy like pasta roni or hot dogs or something simple like that. No it’s not sad. I think it’s sad that men can’t just cook their own stuff and woman cook their own stuff. WHY stay back in the 1950′s? This is 2011, get with the times that most woman today don’t cook, they WORK. If it was the 1950′s, I’d say yeah, most woman would be cooking and staying home. WHY do you think all of these soap operas are going off the air, huh? NOT MANY WOMAN ARE STAYING HOME ANYMORE, DUHHH!

I think it’s sad that society has labeled that woman should only cook, what about men?

“If I see your name pop up in a forum, thread – whatever that my wife has/is posted/posting in, you can bet your fucking ass I will have an attorney filing charges against you, including; Harassment, defamation of character and anything else I can think of with my attorneys help. ”

Nobody is harassing anyone. If you don’t want to be on a thread, don’t be on one. Don’t respond if someone says something bad. No one is making your wife respond are they?

I am not sending your wife messages after messages after being told to stop. THAT would be harassment. I haven’t done that, so STFU YOU STUPID IDIOT!!

“I wont waste anytime in getting with my attorney.”

For what, FREEDOM OF SPEECH? Seriously, you are delusional.

“You have no business being on there.”

YES THE HELL FUCK ASS I SURE ASS DO!! If you are talking about a particular subject, I don’t have to have or be whatever forum it is to participate IDIOT!! YOU ARE FUCKING ASS STUPID!!

I HAVE EVERY RIGHT TO BE ON ANY FORUM I WANT. THIS IS USA!! I am not harassing anyone.

I have VERY MUCH BUSINESS, because I know more than MOST SERVERS KNOW. That’s why.

Springs1(this is the REAL Springs1) October 7, 2011 at 7:48 pm

Wes
“We, the servers, arent at your mercy, it’s more so versa.. haha.. at this point, we just want to do everything as quickly as possible to get you out of our diner. ”

Actually, NO, it’s not. YOU ARE THERE FOR THE **MONEY**, therefore, you do as *WE* WANT, NOT WHAT SOMEONE ELSE WANTS OR WHAT YOU WANT, it’s all about the *CUSTOMER*, NOT YOUR SERVER!!

SO YES, you servers out there are out OUR MERCY if you want our money. That’s why the tip is at the END, so there’s an INCENTIVE to try your best rather than getting paid no matter what you do wrong.

“You stay home all day and call yourself a house-wife?”

I work 40hrs a week.

“maybe clean the house”

I have already cleaned the house.

“he has probably never had a meal prepared by his own wife the entire time you have known him. That, you incompetent twit, is sad.”

A box meal or something easy like pasta roni or hot dogs or something simple like that. No it’s not sad. I think it’s sad that men can’t just cook their own stuff and woman cook their own stuff. WHY stay back in the 1950′s? This is 2011, get with the times that most woman today don’t cook, they WORK. If it was the 1950′s, I’d say yeah, most woman would be cooking and staying home. WHY do you think all of these soap operas are going off the air, huh? NOT MANY WOMAN ARE STAYING HOME ANYMORE, DUHHH!

I think it’s sad that society has labeled that woman should only cook, what about men?

“If I see your name pop up in a forum, thread – whatever that my wife has/is posted/posting in, you can bet your fucking ass I will have an attorney filing charges against you, including; Harassment, defamation of character and anything else I can think of with my attorneys help. ”

Nobody is harassing anyone. If you don’t want to be on a thread, don’t be on one. Don’t respond if someone says something bad. No one is making your wife respond are they?

I am not sending your wife messages after messages after being told to stop. THAT would be harassment. I haven’t done that, so STFU YOU STUPID IDIOT!!

“I wont waste anytime in getting with my attorney.”

For what, FREEDOM OF SPEECH? Seriously, you are delusional.

“You have no business being on there.”

YES THE HELL FUCK ASS I SURE ASS DO!! If you are talking about a particular subject, I don’t have to have or be whatever forum it is to participate IDIOT!! YOU ARE FUCKING ASS STUPID!!

I HAVE EVERY RIGHT TO BE ON ANY FORUM I WANT. THIS IS USA!! I am not harassing anyone.

I have VERY MUCH BUSINESS, because I know more than MOST SERVERS KNOW.

carolynne October 9, 2011 at 2:28 am

I wonder if the admin has a way of blocking stupid bitches like her. Surely there is. Lolol, “get a parrot”. She probably spends too much time trolling websites about servers and making the people around her miserable to have time to take care of anyone besides herself. How neurotic. For as many people that think she is clearly out of her mind, I wonder why she keeps getting on here as if she is going to find someone to agree. So far, I haven’t seen anyone. Bitch, stick to your blog. The only reason people even comment is to remind youto remove the stick shoved up your ass. And I believe that any comment dedicated solely to your ignorant rantings is time well spent, lol especially if we are calling you out. I guess you missed Sydney’s point of bringing up her weight, which was to say that nobody cares about hers just as no one cares about yours.

Joey October 9, 2011 at 2:36 am

“YES THE HELL FUCK ASS I SURE ASS DO!!”

HAHAHAHAHA!!!!! What did that even mean?

“IDIOT!! YOU ARE FUCKING ASS STUPID!!”

More LOLOLOL’S.. it’s like you get so excited your tiny brain is shooting out cuss words and your hands can’t keep up. I literally lost my mind reading these, haha…

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