?Many times people blame the waiter or waitress for things that are beyond their control. Examples included: food took to long, steak not cooked properly, guest doesn’t like entrée, kitchen is out of certain items, etc. These are things that the waiter cannot control and is not a reflection of the service that was provided. So next time you go out on a busy Friday night and your food takes a long time, don’t punish the waiter.?
While it is a fact if they are out of something or if I just don’t like the food, my server can’t control those things, the others sometimes they can.
1. Food took too long:
Ask yourself:
1. WHEN did you put in my order?
2. Did you put in my order CORRECTLY?
3. Did you FORGET to put in my order entirely?
4. Did you FORGET anything I ordered?
5. Did you bring out the WRONG FOOD the first time around, because you didn’t VERIFY WHAT you were bringing me?
6. Did you FORGET OR DELAY GETTING MY ORDER TO ME?
7. Did you DROP my food on the floor?
8. Did you make personal conversation that delayed me from giving my order?
9. Did you make a major mistake on another table, so the next set of people that are waiting in the waiting area end up getting you and that’s why it took them longer to even get seated with you due to YOUR mistake?
My husband and I have had 3 servers forget to put orders into the computer as far as food orders go.
We have had servers forget items before. Some were side dishes and some were bar drinks.
We have also had servers forget to put a bar drink order into the computer.
We have had many of times servers bring out wrong food. That’s a delay right there caused 100% by your server bringing you the wrong food.
We have had other servers that have brought food out that wasn’t our servers with obvious mistakes. Sometimes it was our server’s fault for putting in the order wrong to begin with, other times, it was the other server’s fault. Either way, that other server is part of the service, so the tip should affected.
Steak not properly cooked, the server CAN press the wrong buttons on the computer, which means they can put in the order wrong.
I also would think a server could tell by just looking at a rare steak comparing it to a well done steak, knowing if it looked correct or not as well as the amount of time it took.
?Focus on getting refills before they ask,?
That’s not your place as a server. We have switched drinks before and have every right to order for ourselves. WE are the ones that are the customers, so WE ONLY can make a choice if we want a refill or not. Also, a caring, smart server asks when greeted if the customers would like automatic refills. NOT EVERYONE WANTS THAT!! I have sent servers back before to get what I wanted. They got a lowered tip for ASSUMING and ORDERING for me. YOU HAVE ZERO RIGHTS TO ORDER FOR ME!! I AM THE CUSTOMER, I AM PAYING FOR THE SERVICE, and I AM DRINKING IT SO YOU HAVE NO RIGHT TO WASTE MY TIME GETTING ME A POSSIBLY UNWANTED ITEM THAT I NEVER CONSENTED TO!!
Even if I want the refill, I lower the tip, because my server is not in charge of doing the ordering. The server should ask you if you want a refill or ask you at the beginning if you want refills without being asked throughout your service.
I HATE REFILLS WITHOUT ASKING, I HATE IT, HATE IT!! WE CONTROL THE SERVICE, NOT YOU!! I can’t stand a stranger of all people doing the ordering for me. It’s NOT YOUR DECISION TO DECIDE WHAT I WANT TO DRINK AND YOU KNOW IT!! I order a coke, that doesn’t mean I want another. I may want a glass of water or iced tea or dr. pepper. I have switched 3 different drinks before in one dining experience. The ones that are too lazy to come to the table to ask are the ones that are uncaring and inconsiderate. A considerate server makes 100% sure without any doubts a refill is wanted.
Honestly, refills should be in a new glass each time, even tea. Fresh ice, fresh lemon(if it’s wanted), and less intrusive. You should never leave a guest without something to drink unless they declined a refill offer.
I hate when servers pour tea out of a pitcher. The servers can get you a new glass, so you can sweeten your tea better knowing it’s not watered down and partially sweetened already. They shouldn’t be pouring at your table. Even water, they can get a new glass for you to be less intrusive.
?Be friendly and personable when you are greeting, taking orders, setting down entrees, and when you thank them after dessert. The rest of the time, LEAVE THEM ALONE!!!?
I 100% disagree about being friendly when taking orders. You are delaying things if you are asking how we are doing. JUST TAKE MY ORDER!! I don’t want my time wasted. I am there to eat and drink.
I hate when servers ask how you are doing if you don’t know them. I also hate when servers say it’s their favorite or good choice. Just take my order!!
?bringing out a side sauce you know would go well with the dish,?
Not without asking permission first. That’s YOUR OPINION it will go well. I HATE when servers bring me ketchup, because I HATE the stuff. They assume everyone likes it, but they don’t. Everyone likes different things and is different in this world.
?Step 1: Make table laugh at intro and establish rapport?
NO, shut up and take my order!! I don’t want to laugh, I want to eat and drink. You are wasting my time. Points off the tip if you delay me from ordering.
- Springs1
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Yes, Carolynne.. that was my point. It sailed over her head. I don’t know how with her being so intelligent and all.. and Joey, Dear God. I almost spit my water all over the computer when I saw that, too hahaha…
We write comments to you, when we have literally nothing else to do.. lolol, it’s entertaining to see you rambling and getting so excited you don’t know how to type. It’s definitely not because you’re important and we think you have good points.. or that you’re making one at all.. it’s simply to see your cut-up, over capitalized response with too many ***’s and exclamation points. While you are a complete mess and don’t make a whole hell of a lot of sense, you’re like a trainwreck and we just can’t look away, haha.
*I don’t want her blocked!! Her psychotic rambling gives me something to laugh about. I love seeing other people tell her how crazy she is, lol.*
I really am just a bitchy troll with nothing to do. I get on websites because no one outside of the internet with pay me any attention or aknowledge me. I have a sad life. I was bullied as a kid and have terrible self-esteem issues which causes me to act like a snake so that I can compensate for my childhood. I have no idea what it’s like to work in a restaurant, and yet I started a blog about how to be a good server. It’s just a bunch of bullshit thrown together after I had a bad experience at the IHOP around the corner from my house. By the way, my blog is a complete joke. I absolutely hate myself and my husband doesn’t love me. In fact, my own mother doesn’t like me because I am so miserable. I think it takes a patient person to be able to wait on people like me, and I could never last working as a server so I say bad things about them to make myself feel better. I have a self-loathing problem. That’s why I keep getting on websites about servers, because I know they are going to cut me down and tell me that I’m an idiot. In conclusion, I already know I am a troll, bitch, cunt, ignorant dumb fuck with nothing better to do than play on the internet all day while my husband cheats on me with his secretary because I am such an evil bitch.
carolynne
“I guess you missed Sydney’s point of bringing up her weight, which was to say that nobody cares about hers just as no one cares about yours.”
Obviously they prove they do to MENTION that they think I am fat, DUHHH!!
You can easily tell that I NEVER would say anything like the post with the WRONG picture, so you can easily tell I didn’t post that. Even if you can change the picture icon, I wouldn’t write stuff like that.
My husband does love me and doesn’t cheat on me. My blog is what service SHOULD BE. It’s not a joke, it’s real life experiences we have had.
I have a happy life, not a sad life. You are just jealous.
Springs, you’re a fucking bitch.
Since it is obvious you have an ‘hard’ job let me make some things clear to you…try serving for one fucking night!!! You will go running back to your ‘hard’ job! My restaurant REQUIRES us to refill water and tea from a pitcher and you are almost NEVER the only only table your server has so they may make a mistake or take a minute to put your order in…I suggest you stay home and cook your own damn food from now on! I can PROMISE no server you have ever had wants to wait on your entiteled ass again!
Lauren
“My restaurant REQUIRES us to refill water and tea from a pitcher”
Does that mean you can’t give me a **NEW** GLASS? NOT FUCKING ASS IT DOESN’T UNCARING LAZY ASS FUCKING ASS BITCH!!! FUCK YOU BITCH!!
You can still fill a glass with a pitcher and still give it to me in a new glass you IDIOTIC FOOL!! That’s how the GOOD, CARING, and NON-LAZY AS SERVERS DO IT!! Some actually do it ALL ON THEIR OWN WITHOUT HAVING TO TELL THEM IDIOT!!
So what you are saying it’s “required” to fill it in from the pitcher. NO ONE SAID YOU COULDN’T FILL IT IN A **NEW** GLASS IDIOT!! SO THERE LAZY ASS, UNCARING BITCH!
“you are almost NEVER the only only table your server has so”
I know this already, but we have been the only customers a few times before honestly where the servers were too lazy to verify the obvious things that were wrong.
“so they may make a mistake”
I have news for you, the honest MAJORITY of the times, it’s not mistakes, it’s ****HUGE LACKS OF **********EFFORT*********, for ONE thing, usually they don’t ***WRITE DOWN THINGS, no matter if it’s you asking for a refill or a box or the check, they FORGET SHIT, because they don’t ********TRY********* TO REMEMBER THINGS!! If you write it down and then REREAD it, then YES, THEN you have tried your best and made a real true HONEST mistake, but chances are, you uncaring lazy ass bitch didn’t *******WRITE********** WTF I said down, therefore, you forgot it like a STUPID ASS LAZY BITCH YOU ARE!! FUCK YOU!!
When you put **FORTH EFFORT**, then I will see you ***CARE**, therefore, the tip wouldn’t be much off, but honestly, most of the time, I see UNCARING LAZY ASS BITCHES LIKE YOU THAT DON’T EVEN ***TRY*** BY NOT **********WRITING ************** THINGS DOWN!!
EVERY SERVER SHOULD WRITE DOWN *********EVERY*************THING THERE IS THAT THE CUSTOMER ASKED FOR, because ***WE ARE NOT YOUR ONLY TABLE, THAT’S WHY!! The moment you go to 3 other tables, you forgot the 8 things I just asked for, then complain people ask you for things one at a time, yet, your fucking lazy ass self doesn’t want to *****TRY******** to REMEMBER WTF I SAID by *********************WRITING************** things down. I don’t get you servers, I really don’t??? QUIT COMPLAINING and start *********WRITING THINGS DOWN**********, so you can at least *****TRY********* to REMEMBER WHAT WAS ASKED FOR!!
“take a minute to put your order in”
Was it because you VOLUNTARILY without being CALLED OVER to go to see what the customers wanted at another table or buss a table or chit chat with your regulars or was it TRULY because someone called you over(you can’t ignore them since they called you over) or it was someone’s food or drink or other tasks that was asked for BEFORE we ordered our food. There’s FAIR ways and not fair ways. The unfair ways would be if someone didn’t call you over, if you chit chatted about personal shit by you going to them first, if you bussed a table/cleaned/restocked, etc.
Basically, was it because someone *BEFORE** us ordered something or was it because you wanted to clean/chit chat/restock/voluntarily without being called over check on other customers. If you choose to clean/chit chat/restock/voluntarily without being called over check on other customers, *******YOU*********** are letting them *********CUT*********** in front of someone else’s turn. You know that’s not **MORALLY** right and you know it WHY they waited longer for their food.
“try serving for one fucking night!!! ”
I am NOT like YOUR LAZY, UNCARING ASS. I have done extra work to keep busy to accomplish something to pass the time at jobs before. Like my previous job, the office server was down, while EVERYBODY ELSE was having fun chit chatting, I VACUUMED the entire office and one other lady that was kind of like me, dusted. We were the ONLY people that didn’t want to be BORED!! I also volunteered my time off the clock to vacuum the office on friday mornings when my husband would bring me to work early, which I was bored, so I vacuumed FOR FREE!! NOBODY PAID ME EVEN, that’s how LAZY ASS YOU ARE UNCARING STUPID BITCH!!
At the donut shop/diner I worked for back from 1998-2002 off and on about a little over 2 yrs worth as counter help, I would go to the back to clean when it wasn’t busy, which most would sit on their LAZY ASS. I also moved draw cabinet thing that wasn’t heavy and swept behind it, NO ONE ELSE DID THAT!!
Get what I am saying? I DO NOT LIKE TO BE BORED!! I HAVE ALWAYS ASK MY BOSSES FOR MORE WORK!!
I am NOWHERE NEAR YOUR LAZY ASS, BITCH!!
“! I can PROMISE no server you have ever had wants to wait on your entiteled ass again!”
I HAVE EVERY FUCKING ASS RIGHT TO BE ENTITLED THAT I AM PAYING AT TIMES 30% AND UP IN TIPS FOR WONDERFUL SERVICE, SO YES I AM VERY MUCH ENTITLED TO THAT WONDERFUL SERVICE!!
I don’t get WHY you act like I can’t be entitled if I am willing to *****************************PAY************************************* for the service I EXPECT AND WANT HUH?????????
Lauren
Another thing:
“I can PROMISE no server you have ever had wants to wait on”
If that don’t, that’s because they are *********LAZY AND UNCARING**********, because otherwise, they’d LOVE to wait on me. I would give them A LOT OF WORK to do for their 30% and up tip. YOU ARE LAZY!!
typo
If “THEY” don’t I meant.
I also wrote a typo in the other posts “NOT FUCKING ASS IT DOESN’T”, meant ”
NO.”
Lauren
“I can PROMISE no server you have ever had wants to wait on your entiteled ass again!”
Another thing, if *YOU* feel “ENTITLED” to that *********HUGE TIP**********, then if we are WILLING AND ARE GOING TO ********PAY********** THAT LARGE TIP, then WE SHOULD GET AT LEAST GRANTED A SERVER THAT IS GOING TO ******TRY******** THEIR BEST AND SHOW THEY *****CARE******* ABOUT US AS **PEOPLE**, NOT AS IF WE ARE DOLLAR SIGNS!!
You feel entitled to a tip, right? Well, if you do, don’t you think if we are going to *PAY* for your services we should be entitled to get what **WE** want for **OUR*** MONEY, which includes you getting a NEW glass for each refill, not bringing us ketchup by ASKING us if it’s a restaurant that doesn’t automatically have it on the table, not getting us refills without asking **OUR** PERMISSION FIRST, ETC.????
WE are going to *******PAY********** YOU to DO WHAT **WE*** WANT, therefore, WHAT IS THE PROBLEM HERE WITH ENTITLEMENT WHEN YOU FEEL ENTITLED TO THAT HUGE TIP, HUH?
You should be asking each customer what *******THEY********* PERSONALLY WANT. I bet you if I had a zillion dollars, most people that drink iced tea will ALWAYS want a NEW GLASS and NEVER want you to mix old tea with new tea. Ask people, go ahead. Are you scared to see I am right and you are wrong, huh?
You are just too lazy and are so UNCARING to get a new glass. Aren’t I right? You can still refill tea in the pitcher with a new glass IDIOT!!
I promise you that most servers are like YOUR LAZY ASS that don’t want to do the **********WORK********* for the money and you know what I am saying is the truth, otherwise, you wouldn’t be saying this stupid shit, would you?
A refill, by definition, is to fill again with the same substance. When you go to a pharmacy and get your prescription refilled, they don’t ask if you want a new drug, then it’s a new product and not a refill. If you want to make a NEW order, you need to speak up and mention it. However, servers everywhere are not going to change the definition of what a refill is or break from the norm that the vast majority of people are satisfied with, for one internet whackjob who should be removed from polite society.
Laura
“A refill, by definition, is to fill again with the same substance.”
It won’t let me posts links on here, so for the “dots” is a “.”:
dictionarydotreferencedotcom/browse/refill
“1 : a replacement in a cavity of removed liquid or other material or a substitution (as of gas) for such material refill > ”
Do you see that you can *******SUBSTITUTE*****? WELL, I AM WAITING???
“4. informal another drink to replace one already drunk ”
I don’t see ANYWHERE it states that the SAME EXACT THING has to be put into the glass, do you?
Refilling a glass is FILLING AGAIN.
“However, servers everywhere are not going to change the definition of what a refill is ”
They have at places like Outback, Red Lobster, Chili’s, etc. that give you a *********NEW********* GLASS of soft drink. That means they are filling up ANOTHER GLASS NOT REFILLING THE SAME EXACT GLASS YOU HAVE!! That means it reality, even though a refill should be in the same glass, Outback, Red Lobster, etc. gives you a NEW GLASS, so really the definition goes out the window really. A refill is filling a glass again. Technically when they bring you a new glass without asking and take your old one, that’s technically not refilling the glass, that’s filling another glass actually, but the restaurants consider those REFILLS, don’t they?
Have you ever been to Outback before? They are the ones that most do this. They bring you a new one before yours is empty, NOT taking that glass and refilling the same glass. Most places do not take your glass to refill it.
So THAT IS THE “VAST MAJORITY” IDIOT!!
“break from the norm that the vast majority of people are satisfied with, for one internet whackjob who should be removed from polite society.”
Everyone isn’t the same, so WHY is that most servers DO NOT just get you a refill and don’t ask you first, huh? OBVIOUSLY, most people DO NOT want this service and YOU are the whack job that doesn’t know this already.
Not all people are satisfied, especially the tea drinkers. The “dots” mean a “.” for the websites:
dotreviewstreamdotcom/reviews/?p=4414
Famous said: “I’m the type of iced tea lover who’s extremely picky about the teas I drink. When in restaurants, I hate when the waitress refills my iced-tea glass without asking-completely disturbing my perfect tea/sugar ratio.”
dotetiquettehelldotcom/smf/index.php?topic=19233.15
Hijinks saids: “Usually if they ask, I’ll say I’d like to switch to water please – I’m only drinking full flavor pop while pregnant, to avoid aspartame – because I don’t need all of that sugar. So bringing me another Coke without asking is mildly annoying, but I’ll still drink it LOL”
1000awesomethingsdotcom/2008/06/30/994-waiters-who-bring-free-refills-without-asking/
“Ashley November 29, 2008 at 11:38 pm I too am a server and as part of training in the restaurant I work at, I was taught to ask before bringing a refill, because although they will drink it if it’s in front of them, some people dont actually want that whole other glass of pop, they might actually want water or an alcoholic beverage… so in asking you always make sure the customer is getting what they want.
”
dotyelpdotcom/biz/outback-steakhouse-sterling-2
“I’m an iced tea drinker, so I generally like to finish a glass before it’s refilled. When a partially empty glass gets refilled, it borks my sugar to tea ratio!”
There are tons more I can show you that YOU ARE WRONG that PLENTY of people out there AGREE with me, PLENTY.
“If you want to make a NEW order, you need to speak up and mention it.”
I DO mention it. It’s the fact that the **SERVER** isn’t ASKING me. They shouldn’t be ORDERING for me. That’s not how restaurant service is supposed to work. We get a ****MENU******* for a real reason. YOU aren’t paying for the service, so what’s it to you?
“When you go to a pharmacy and get your prescription refilled, they don’t ask if you want a new drug, then it’s a new product and not a refill.”
Actually, you are wrong. I was getting Yasmin Birth Control pills, they pharmacy clerk gave me Ocella, which is a GENERIC to YASMIN. That means I didn’t receive the **SAME** EXACT DRUG, did I? They gave it to me and I had to open it to find out I was getting a generic that I didn’t consent to. It was because the insurance wouldn’t pay for Yasmin, but they didn’t even let me know this.
SO STFU YOU STUPID KNOW-IT-ALL!! You know generics I don’t find anyway work as well as the real stuff.
ugg boots, drugs whatever send me i order all – ok toff ? here i my adress condition
diaboliqu69@yahoo.com
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