The other day, a female couple came into the restaurant, clearly
“together”, and took a seat outside. One lady ordered a diet coke, the
other a water. I promptly brought out there drinks, and took the
order, started the app, and was on my way. A few minutes later, as I
walked by their table,( hands full of food for the next table over )
the diet coke lady flags me down and asks me if I gave her diet coke,
bc it tastes “funny”. I sigh inwardly, knowing our diet coke does, for
some reason, have a different taste to it, that is more noticeable to
some than others. I tell her ok, continue to the table that i have the
food for, then return to them and offer to get her something else.
After telling her that it is indeed diet, and that the only remedy is
a different drink, she looks annoyed but decides to stick with what
she has. Ok. A minute later I drop off their app, and she begins to
complain again about the drink, and her gf gets in on the action,
telling me ” I don’t know with this is, but it’s not diet coke”, they
also claim they found a hair in it, and look at me accusingly ( I have
very long hair, but it is back and secure at work, and I am extremely
careful about it). She then says she wants another drink, but she
still wants diet coke. Aha, conspiracy theory, I am obv lying about it
being diet, so bring me the same thing so I can prove it. Whatever. I
am busy, and one of the doors is stuck, so I ma having to take the
long way around each time I go outside, so I ask the bartender to drop
it off for me. BTW, neither of us were able to locate a hair in the
glass anywhere AND she had drank practically the whole soda. I pass by
the table again, and now they want a manager. wtf? that’s me, but
awkward bc I can tell they’re upset with me, it’s as tho they think I
am intentionally bringing them a tainted drink. Lame. I tell them I am
the supervisor, and they tell me they are leaving, don’t want their
entrees, bc they are so grossed out by the hair in the soda (which
must be why they ordered another and ate the entire app AFTER the
supposed incident) AND reiterate that it was NOT a diet coke. I
apologize, but stick to my guns and tell them I am aware our diet has
a diff taste bc it’s on the gun. But no, she repeats it’s NOT diet and
they’ll pay for the app but that’s it. Of course, I tell them no,
we’ll cover it, so they leave. I am just baffled by this, I mean, I
can understand the taste thing…it’s not the first time someone has
sent back a diet for that reason. And if there truly was a hair, I can
understand that, too…although using that as an excuse AFTER seeing
it and continuing to eat the app doesn’t fly with me. What I don’t
understand is throwing a big fuss over a soda that can be replaced
with something else, and basically accusing my bartender and I of
intentionally giving them an off drink. What could we possibly have to
gain? It’s not as tho making a guest angry is beneficial to either of
us! My bartender had her own theory…she swears the younger of the 2
was checking us both out, and the other got jealous. True? I dunno.
What I do know is that was a weird situation that those ladies blew
waaayyyy out of proportion. It’s a soda, not the end of the world!

- Serenity

Last night was our first big winter freeze. A 20 below windchill. I
bartended and knew I was not going to get many customers. I was
completly okay with that and sat watching TV. Finally a guy comes in
and orders dinner and a beer. He’s nice but tired and not talkative.
Then this nightmare walks in. He asks if we still host an open mic
night for comedians. We don’t. The comedians sucked so we stopped
doing it. He proceeds to ramble on about how he’s an aspiring comedian
and has never performed before. That’s when he pulls out 5 fucking
packed notebooks and then reads every line from them for 4 hours
straight. His jokes made no sense, he wasn’t even funny looking so I
couldn’t pretend to laugh at them. The guy eatting dinner is shooting
me glances of pity and then leaves without finishing eatting.
Eventually I was so annoyed I started to drink so I’d be more relaxed.
4 hours later I was drunk and this fool was still doing his routine.
He finally leaves and I yell ‘AMEN. THANK YOU GOD!’ as he walks back
in cause he forgot his hat. awkward.

- Barbie

I’m a bartender at a small pub and grill. I’m used to cheap customers
and not making very much money on tips, but this nearly made me snap.
I was working on a Sunday during a football game. We run specials all
day on drinks including a free shot any time our team scores a touch
down. And a free meal at half time, I mean A LOT of food. Plus at my
bar if you buy 3 drinks your 4th is free. And when people are only
buying $1 mugs that’s an awesome deal. I have an older couple that
come in occasionally. They are very very nice people and I can’t find
it in my heart to be rude to them despite knowing they will never tip
me. But it really pissed me off when they ate a ton of food at 1/2
time, got 4 free shots each, and wouldn’t even leave me a $1 for my
trouble. On top of that I run a pool for each quarter, it’s only a
buck to play and you can win $10. So I put in 2$ and they put in $1
along with the rest of the customers.. and then they end up winning MY
MONEY. Tip money that other customers gave me for my service. They
could have at least given me some back. But no.. they get a fully free
day. And I tip the couple instead.

- Barbie