Backlayer Party of 3

March 19, 2013

Seasoned Vet, here again…I just had a first…this past Sunday was a day that forever changed my faith in humanity. I get sat and the seater interrupts my conversation with the manager to let him know that the “problem lady” is back. She looks at me and says “Sorry! ” He warns me about her…I [...]

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An Open Letter to Kyle Smith

March 7, 2013

Dear Kyle Smith: I have been a server in various NYC restaurants for several years. I am college educated, with a Bachelor’s in English Literature. I am also a writer and a freelance publicist. I was not in the drama club. For forty hours per week, I am on my feet answering questions, solving problems, [...]

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Response to the NY Post article “You Got Served” by Kyle Smith

March 5, 2013

    “I don’t even need to know your name. By the time you tell me about the specials, I’ve already forgotten it. You’re a servant. So serve.” (An excerpt from his lovely piece about NYC waiters) Remember this face everyone, Kyle Smith does not want to be served, he does not enjoy a dining [...]

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Birthday Dessert…Free or Complimentary?

February 28, 2013

A few weeks ago, I get sat a 6 top, mom, dad, grandma, aunt, 2 kids, one of which has a birthday. I hear about the birthday from the seater. So, I walk up to the table and genuinely greet them. (Even though I hate kids, lol. I usually give extra money to the seaters [...]

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Tactful ways to have fun at work!

February 28, 2013

I have been in the industry as a server and bartender either full or part time for 13 years now. I have seen and heard some amazing things in my time. I love the stories everyone, keep them coming. Anyway…Being a server, I have to deal with stupid people, so instead of biting my tongue, [...]

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Help a Cornell Professor get realistic data for his study online survey of waiters and waitresses about their attitudes, opinions, behaviors and experiences as servers! Take his survey here!

February 28, 2013

Dr. Michael Lynn is a professor of consumer behavior and marketing at the Cornell University School of Hotel Administration. He received his Ph.D. in Social Psychology from the Ohio State University in 1987, and has taught in the marketing departments of business and hospitality schools since 1988. Dr. Lynn paid his way through school by [...]

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Hopefully more services like this site will help combat poor online reviews and complaints…

February 28, 2013

We all know Yelp and similar review based websites are super flawed and a few gentlemen reached out to us about their new website to help manage online reviews. Check it out! If you’re looking for free tools to help deal with your online reviews, please check out Reputology.com. It automatically monitors your business location [...]

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In other news..I received this note today

February 10, 2013

These people were like an older kinda fancy looking couple. The lady ordered a side of bacon which she got but no other mention of bacon occurred during our interaction….weird. People leave the strangest notes sometimes.

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My First Hostage Situation

February 10, 2013

The cops talking to my mgr about the note…wish I had a picture dammit!!!! Today was a very sloooooow Sunday, one of the slowest brunches I have worked in weeks. As we were all begging to be cut…I mean doing extra sidework, one of my coworkers shows me this crazy message that had been left [...]

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Now you can read our stories anywhere!! Get the E-Book!!

February 6, 2013

We have condensed many of our most popular stories into an edited e-book!!! Huzzah!!! We’d like to thank all the servers and industry professionals who have taken the time to share their stories, without you this book (and website) would not be possible. If you have every cleared a plate or worked a line this [...]

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