Hello Everybody!
Do any of you have any experiences with daily deals? Has your restaurant done a daily deal and been completely slammed? How did it turn out? How were the tips? Any repeat business?Would you recommended it as a good way to get business? We would love to post some stories regarding your experiences with daily deals (I can imagine some FANTASTIC customers came in – and tipped you on the total check BEFORE the discount). Please submit some stories regarding daily deals or just post them in the comments! Thanks and I hope everybody makes some money this weekend!
- Stuck Serving
GD Star Rating
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{ 2 comments… read them below or add one }
We had a $25 credit in our restaurant with a hotel deal. We had some great people come in, some huge checks, and great tip percentages. But then we also had some people come in and order two desserts and SHARE a coke, so their total bill would be $23.50 before tax. Which sucks to have booked that table as a real one, and therefore potentially turning away a sa dle to real people. Our restaurant has a per person average about $90, so that is a big difference. On average though, I am pro daily deals.
If it were me though, I would suggest a deal that was only applicable on slower nights, maybe Sunday to Wednesday. And/ or with the purchase of mains, to keep the cheapy cheaps away.
OMG all i have to say is KILL groupons and daily deals. It’s a total nightmare. You get everyone who doesnt want to tip because god forbid they go over their $9 dollar bill after the $40 dollar discount. The real kicker? Before we started adding 18% gratuity, most people would tip on the discounted amount of the bill, not the original (typically over $100 tab) so sometimes you’d get $3 or $4 left on an $80+ tab!! HELL NO! I consider my service to be pretty high up, I work in a mid grade (not super fancy, not a dive) local family owned steakhouse, so most of the people that those coupons have brought in make me feel like I should be standing at a drive thru window (no disrespect to anyone that does). After giving them top notch service, I’m totally insulted when I look in my check book to see enough to buy gum with.
SO! The only other complaint I have towards these coupon mutants is that they expect to use the coupons towards every special we have – i.e. Daily Specials and Happy Hour. Sorry, but NO. Please pack your belongings and get the hell out of our restaurant. Burger King is down the street, they’d be happy to help.